Sarita Sharma

E mail : adh2fj@r.postjobfree.com

Mobile number: 964-***-****

Profile Summary:

During this period i have done both the online & telephonic coordination with the registered members or new members of our website portals (B2B & B2C). Creating the activation and maintaining the registration for the company's services & schemes and data base. Resolving the queries and complains through email and telephone of the customer or user regarding the services provided by the organisation. (This is Govt. PSU)

Secular Job Experience:

Executive -Data Entry Operator

-Presently working with National Small Industries Corporation Ltd.

(On Contractual basis) Okhla, Phase-3 since Jan; 2010 to till date. Work Skilled:

-Data collection and reporting.

-Data acquisition.

-Administrative support.

-Sorting and labeling.

-Mail handling.

-Bookkeeping.

-Records management.

-Complete data entry task with accuracy and efficiency.

-Entered numerical data into database with speed and accuracy.

-Obtained scanned reports and uploaded into database. Summary of work:

Tender uploading (MIC) & Dissemination, using bulk mailing software.

-Handling software applications user based for Attendance, Tally, Integrated Software,

Making assisting in Database management for Industry manufacturers’ directory.

Handling B2B portal service:

- Coordinator provides support to NSIC branches to activation of services.

- Online support to various units seeking for help for NSIC schemes for B2B

(www.msmemart.com)& B2C (www.msmeshopping.com).

-Various units seeking for help for NSIC schemes, Back office-support, give support to all registered members and resolve the complains (Delhi & all over India) till dated.

* Worked with Dataman software Pvt. Ltd. Noida (A unit of Rays soft Pvt. Ltd, Noida) the position of Team Leader (Domestic Tele-marketing & support) from May’2009 to Dec. 2009.

*Worked with Linxsmart Technology Pvt Ltd, okhla (B2B market) as a tele sales marketing. Represented to NSIC-Informediary Services with NSIC okhla -3, from June ’2007 to May’2009.

*Worked with SRK Fincom Pvt. Ltd, Noida a Group of Citi Financial, since September’2006 to may’2007 as Collection cum Customer Care Executive in sales. Education qualification:

Graduate (B.A. pass) Osmania University 1996

Technical Knowledge (computer):

Basic Computer

MS Word

Excel Basic

Power Point

Personal Information:

Date of Birth : 29th October 1975

Marital Status : Single

Father's Name : Late sh. R.K. Sharma

Religion : Christian (Indian)

Correspondence address : House No. 501

4th Floor, A-357

“Swastik Apartment”

Chhatarpur Enclave-Phase-II

100 Feet Road, Chhatarpur

New Delhi-110 074

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