Front Office Manager

CURRICULUM VITAE

Name : CHETAN SAREEN

Address : F-5, Sector-22, Noida

Gautam Budh Nagar

Uttar Pradesh – 201301

Mobile No. : 995-***-****

E-mail address : **********@*****.***

Career objective :

A challenging job career in the field of hospitality, where I can develop my skills and contribute the same towards the organization’s success as well as mine.

1. Professional Qualification :

Diploma in Front Office Operations from Ashok Institute of Hospitality and Tourism Management (ITDC) of NIOS in Year 2014.

2. Working Experience : 4 Years

Last Working Experience With Inergizer In Meritnation Process Educational Counselor For 3 Months . ( Hard Core Sales Process ).

1.5 Year Experience HOTEL JAYPEE SIDDHARTH As A Trainee Supervisor Since 2018, left the organization due to Pandamic Covid-19.

2.7 Year Experience working with HOTEL RADISSON BLU PASCHIM VIHAR As a Front Office Associate .

As a Trainee :

Worked with Radisson Blu MBD Noida at Concierge Section for 3 Months.

Worked with Ashok Hotel at Front Office Department for 5 months.

Worked with Janpath Hotel at Front Office Department for 3 months.

Work in Cabana Suites (Assotech Group) at Housekeeping and Food And Beverage Service Department for 3 months.

3. Nature of Job :

Profile Updation of the Guests

Making C-Form of the Guests

Fill Arrival & Departure Register

Handling Guests Call

Luggage Handling

Other related works of the Guest

Address Customer Concrens and Complaints Prompltly and Professionally

Plan and Assign the Work for Front office Associciates .

Handling,Solving, Recording All Guest Complaints And Keeping The Duty Manager Informed Such Matters

4. Academic Qualification :

Passed XII from C.B.S.E. Board, Delhi.

5. Personal Details :

Date of Birth : 1st Jan, 1994

Gender : Male

Marital Status : Single

Nationality : Indian

Languages : English, Hindi

Permanent Address : F-5, Sector-22, Noida

Personal Skills : Confident, Punctual

And Quick Learner

Declaration :

I, CHETAN SAREEN, hereby declare that all the above information in this application are true and correct to the best of my knowledge and belief.

CHETAN SAREEN

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