Desktop Support Security
Resume:
Stephen Database **** Administrator E *st Ave Cragg
Broomfield, Co 80020
*******.*.*****@*****.***
SUMMARY
● Reliable, disciplined leader with honorable military experience.
● Goal-oriented professional with strong work ethics.
● Security focused mindset.
● A strong ability to work as a contributing team member.
● Strong communication skills.
● Easily understand and solve technical problems.
● Learned Python during Pandemic.
EXPERIENCE
Unisys/JT3 - Oracle Database Administrator
Las Vegas, NV - 05/2013 - 07/2018
● Administer Production Oracle 10g/11g databases including GRID and CLOUD architecture on Solaris 10/11 and Red Hat Linux.
● Worked in a small DBA/Apps team to provide 24/7 Support with 99.9% uptime.
● Identified Licencing costs that our customer was paying for twice and liaison with Oracle for Licencing to remove the duplicate line items, saving our customers $100,000 a year in Licencing Oracle Products.
● Provided Single Sign On solutions for our windows users to connect forms, apex, and BI, and Financials ERP via Oracle Identity Management.
● Lead a Database Update from Oracle 10g to 12c.
● Created a Disaster Recovery plan in case our server room burnt down which included retrieving off site backups and maintaining a cold functional server off-site.
● Ample experience with Oracle Support and their Service Request system.
● Managed Daily backups using RMAN and OEM.
● Wrote Database migration, cloning, patching and upgrading procedures.
● Worked closely with software developers for query tuning, fielded PL/SQL questions, and provided database
services(Eg. Database links) to ensure a smooth
development process.
● Lead an upgrade to Oracle Fusion Middleware Forms and Reports 11g.
● Lead an upgrade for Oracle BI Discoverer from 10g to 11g
● Lead an Enterprise upgrade for Oracle Database 10g to 12c Container Databases(CDBs).
● Upgraded Apex on 50+ Production Databases while
coordinating with mission scheduling to ensure no impact on end users.
● Automated daily management tasks using Perl and PL/SQL, specifically to verify that our nightly backups ran and a script that checks for database processes and
automatically emails the DBA team if a process is
missing(Eg. The Listener, PMON, SMON).
● Interfaced with middle and upper management for projects, downtime, and licensing needs.
● Liaison with Windows and Unix teams as needed in supporting our software and users.
● Preformed sql tuning, user management, and backup solutions Oracle Enterprise Manager 10g/11g/12c.
● Supported 50+ Production Oracle Database.
● Identified and remedied a security vulnerability within our OS user permissions within 3 hours of identifying the vulnerability.
● Experienced with interfacing with the Database through Sqlplus, OEM, and TOAD.
● Coordinated backup and recovery plans with the Unix Admins.
● Tuned SQL queries with SQLPLUS using SQL Trace.
● Experience with Bash, k shell, c shell, and Perl for task automation.
US Army - MOS: 25b - Information Technology Specialist 2007 - 2013
JSSC - Pentagon - May 2011 - May 2013 - Oracle Database Administrator
● Provided 24/7 support for Oracle RDBMS 11c.
● Ensured 100% uptime for the database RAC and applications.
● Record, track, diagnose, and resolve problem reports using Remedy Action Request System.
● Analyze and plan for probable changes in database tablespace capacities; continually optimize according to the continued customer needs and requirements.
● Analyze, plan, and continuously meet multi-user database systems data capacity requirements ensuring 100% data availability.
● Work in conjunction with windows and unix teams to ensure server and database accessibility with 100% uptime. 6th MP Group CID - Joint Base Lewis-McCord - May 2009 - May 2011
● Provided Desktop Support for windows 7.
● Supported 6th MP Group CID and The Texas Rangers as tech support at Fort Hood in 2009.
● Assessed and evaluated a unit’s Information Technology section for their pre-deployment certification ensuring the personnel have the skills and equipment needed for their deployment.
● Researched and recommended hardware and software purchases for lifecycle management.
54th Signal Battalion - Kuwait - May 2008 - May 2009
● Provided Network and Desktop Support to the Regional Network Operations Center.
● Monitored and maintained network connections between 40 camps and bases affecting 90,000 military service members in the combat environment.
● Performed Retina scans to identify vulnerabilities in out of date software.
● Deployed to Afghanistan to provide desktop support against a rampant virus.
EDUCATION
● Currently attending Front Range Community College for an Associates in Science - Masters in Computer Science is the goal.
● GED - Arapahoe Community College - 2007
Certifications
● A+(2010) - COMP001011008087
● Network+(2010) - COMP001011008087
● Security+(2009) - COMP001011008087
● Security+ CE(2016) – COMP001021049410
● MCITP(2010) - C805-6564
● CEH(2010) - ECC939730
Professional Development
● Oracle Database: Introduction to SQL Ed 1 - 2013
● Oracle Database Administrator Workshop 1 & 2 – 2013
● Oracle Weblogic 11g Administration Essentials – 2014
● OAUG Collaborate – 2015 -2018
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