Employee Relations Manager
Resume:
Glasia J. Lee
Professional Summary
Seeking an opportunity where I can utilize my Human Resources experience where my leadership skills can be utilized and my strengths in problem solving, decision-making will allow me to continue to coach, teach and motivate others to reach essential organizational goals.
Education
Master of Business Administration May 2009
University of Saint Mary, Leavenworth, Kansas
Bachelor of Science, Psychology May 2000
University of Saint Mary, Leavenworth, Kansas
Associate in Recreation Therapy May 1994
Kansas City Community College, Kansas City, Kansas
Qualifications
Supervisory and leadership experience
Excellent Customer Service abilities
Strong Multi-tasking skills
Superior Problem-solving abilities
Superior Decision-making skills
Experience in working with all levels of management
Proficiency in Microsoft Word, Excel spreadsheets, PowerPoint presentations
Work Experience
Human Resource Manager, Kansas Custom Klean - Kansas City, Kansas May 2017 - June 2020
Recruited new employees through screening and selection, oversee background investigation process and made job offers and addressed employee relations issues/concerns addressed.
Completed employee onboarding process through ADP and conducted new employee orientation
Maintained employee personnel records, to include all employee related documents, payroll and attendance and leave records
Reviewed incoming unemployment claims. Monitored unemployment hearing appointments and followed up and provided feedback as necessary
Reviewed all employee I-9’s and ensured completion and compliance with Federal regulations
Processed and managed unemployment claims, child support enforcement documents
Prepared payroll reports, and work verification reports to management
Consulted with managers and employees to problem-solve, clarify and provided resolution
Ensured compliances with policies and procedures, safety management and employee performance
Investigate issue or complaints and provide resolution to concerns
Additional HR tasks as necessary and/or assigned
Behavioral Health Associate/ Information Associate, Advent Health - OP, Kansas Mar 2006 - Aug 2020
Provided a safe, supportive and therapeutic environment for patients that are mentally ill and/or emotionally disturbed in an inpatient psychiatric hospital
Implemented behavioral interventions as documented in patient's treatment plan and under the supervision of an RN, Unit Manager, Clinical Director and Psychiatrist
Assisted in preparation of programming material and conducts educational and treatment focused groups with patients
Recorded and inputted data on patients' behaviors and programming into the Cerner data base system
Completed orientation paperwork for new admissions and help patient prepare for discharge Communicated with Clinical team, RN and other team members regarding clinical observations, concerns and programming needs
Completed admission and discharge files and paperwork
Contacted Physicians/Psychiatrist regarding admissions and medical request
Utilized Cerner database for information input and output
Personal References upon Request
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