Mariam El Shayeb
**************@*****.*** 979-***-**** (m) US Green Card Authorized to Work
SUMMARY
Global experience in data analysis, systems testing, localization and humanitarian assistance Proven results in interpretation and translation services Strong collaboration expertise in multi-cultural and adversity setting Advocate for special needs children and UN sustainable development goals EXPERIENCE
Apple Corporation Data Analyst and French Editor May 2019 – Nov 2019
- Manage Apple maps localization issues and upgrades in French speaking regions
- Create, review and edit critical consumer facing data elements
- Ensure customer service tickets resolution
- Research and update new projects for version control deployment BanQu, Inc. Systems Quality Assurance and French/ Arabic Editor Nov 2017 – Apr 2019
- Managed master list of French/ Arabic templates for blockchain application being deployed for refugees in Middle East and smallholder farrmers and waste-pickers in Africa
- Created testing scripts in local language for QA and version control
- Provided culture relevant insights and feedback for product development to ensure the platform was relevant to the poorest
- Helped define gender-equity metrics aligned to UN SDGs
- Provided feedback on Middle East based supply chains linked to poverty zones ICOM Corporation Chief Operations Manager 2010 – 2012
- Led day-to-day operations for managing global medical management conferences
- Created stakeholder program management to meet financial and operations goals
- Led multiple customer service teams and deployed 360 degree feedback program
- Created gender-equity requirements to meet UN SDGs EDUCATION
2020: Certificate in Sustainable Business Strategy from Harvard Business School 2019: Certificate in Human Resources from University of Minnesota 2008: BA in French Literature University of Alexandria, Egypt 2006: Diploma in Languages and Cultures from Boulogne Summer University, France 2004: Notre Dame De Sion School, Alexandria, Egypt SKILLS
- Fluent in French, Arabic and English
- Extensive experience in iOS based applications testing and localization
- Strong in MS Office Suite
- Proven experience in device-agnostic blockchain application UI quality assurance REFERENCES
- Ashish Gadnis BanQu, Inc. CEO ******@*****.** (m) 651-***-****
- Christopher Calilung Apple Corporation, Maps Team Leader *********@*****.*** (m) 480-***-****