Jordan Howard
*** **** ***** ****, ************, PA 17257 717-***-**** Personal Email: *.*.*****.*******@*****.*** or **********@*****.***
Objective
To secure employment with a reputable company, where I can fully utilize my training and skills, while making and significant impact and contribution to the success of the company.
Education
COLLEGE OF ARTS AND SCIENCE: HUMAN COMMUNICATION SHIPPENSBURG UNIVERSITY OF PENNSYLVANIA
·Graduated fall of 2018
Skills & Abilities
MANAGEMENT
COACHING
Leadership
Communication
Organization
Positive Attitude
Time Management
Problem Solving
Flexible
PUBLIC SPEAKING
CUSTOMER SERVICE
MOTIVATOR
RECRUITING & TRAINING
MICROSOFT OFFICE
EXPERIENCE
Client Service Supervisor- Aveanna Healthcare: January 2019 to May 2020
Operations Supervisor/Recruiter/Human Resources
Analyzed various P&L, COGS, and Daily reports.
Recruited nurses in order to provide care for medically fragile children and adults all around Pennsylvania
Analyzed numerical reports through Microsoft Excel
Interviewed/hired nurse candidates with advanced experience and proper onboarding
Microsoft Experienced
Created schedules for nurses and patients
Handled customer services phone calls
Analyzed branch contribution, revenue and finances
Calculated pay outs to nurses and reimbursement rates
Paid nurses through payroll protocol
NIH & CPR Certified
Register/Retail- Sunoco – September 2017 to December 2018
Operations & Training
· Assist the Operations and Training team in supporting franchise development
· Review and compare distributor pricing on a weekly basis.
· Analyze various P&L, COGS, and PMIX reports.
· Fulfill all online portal orders, pre-opening packages, and maintain online store inventory.
· Update corporate database with current Franchisee, insurance, and vendor information.
· Survey customers and analyze the data collected on upcoming
Security Guard –Securitas –March 2015 to July 2017
•Handled Microsoft Word/Excel experience through checking numbers matched on trucks and shipments being logged in
•Ran video surveillances to ensure co-workers safety
•Communicated with individuals from other companies to guide through specific instructions on how to enter our facility.
•Properly able to match identification and paper work to who individuals elaborated themselves as
•Well communicated work environment towards co-workers through public speaking
Produce Associate - Giant Food - September 2014 to March 2015
Attended daily meetings with management to discuss sales reports from previous day.
Worked closely with customers to ensure satisfaction with custom purchases.
Communicated daily promotions offered to customers.
Maintained the sales floor and accountable for my cash drawers each shift.