Admin Assistant
Resume:
Bianca Carla
*********************@*****.***
** ******* ****** ********* ************
Id Numebr:881**********
LinkedIn: https://www.linkedin.com/in/bianca-carla-9598271a6/
Career Objective:
To render an excellent world class Solution, which will enhance the attainments of the company’s goals and in its course, execute my experience and skills for an excellent input/output.
Work Experience:
Maxtrust Financial Service
Call Center Agent
March 2020– present
●Obtains client information by answering telephone calls, interviewing clients and verifying information.
●Determines eligibility by comparing client information to requirements.
●Establishes policies by entering client information, confirming pricing, informs clients by explaining procedures, answering questions and providing vital information.
●Maintains communication equipment by reporting problems
●Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.
●Accomplishes sales and organizations mission by completing related results as needed.
Checkers
Cashier
Eastern Cape Humansdorp
March 2017– August 2018
●Manage transactions with customers using cash registers.
●Scan goods and ensure pricing is accurate
●Collect payment whether in cash or credit.
●Issue receipts, refund, change or tickets
●Redeem stamps and coupons.
●Cross-sell products and introduce new ones.
●Resolve customer complaints, guide them and provide relevant information.
●Greet customers when entering or leaving store and maintain clean and tidy checkout areas.
●Track transactions on balance sheets and report any discrepancies.
●Handle merchandise returns and exchanges.
●internal and external events.
Woodland Dairy
Administrator
May 2013– Oct 2016
●Answering incoming calls, taking messages and re-directing calls as required
●Dealing with email enquiries and taking minutes.
●Diary management and arranging appointments, booking meeting rooms and conference facilities.
●Data entry (sales figures, property listings etc.)
●General office management such as ordinary stationary
●Organizing travel and accommodation for staff and customers, arranging both internal and external events.
Waitress
Padstal
Eastern cape
April 2010 - August 2011
. Escort customers to their tables and ensure they are settled comfortably,
Offer coffee and other drinks.
. Present the menu to customers, answer queries about it and makes suggestion if
necessary.
. Inform patrons the restaurant’s daily specials
. Explain the preparation and cooking methods as well as ingredients of various menu
items.
. Take orders from customers for food and beverages, write down or memorize the orders
and enters information into the computer for transmittal to the kitchen
. Serve food and beverages promptly
. Ensure that customers are enjoying their meals or they do not have any problem with their
food.
Sales Assistant
Markham
Eastern Cape Humansdorp
March 2008 – Sep 2009
●Processed sales, exchange and refunds on a daily basis
●Made sure shop floor was free of obstacles.
●Followed company guidelines on retail and security procedure.
●Helped customers made purchasing decisions by offering suggestions.
●Handled customer queries face-to-face and on the phone.
●Worked well under pressure, especially during holiday periods when the store was at its busiest.
Education:
High School Diploma
. Eastern Cape Midlands College
. Humansdorp Secondary School
Eastern Cape Humansdorp
REFERENCES
Mrs. Francis Titus
Nurse
Mrs. Beth Cooper
Journalist
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