Curriculum Vitae

A.R.SHAHUL HAMEED

Mobile & WhatsApp: +971-*-********

E-mail: adh1lh@r.postjobfree.com, adh1lh@r.postjobfree.com

LinkedIn Profile: www.linkedin.com/in/shahul-hameed-973b59a9

OBJECTIVE:-

Looking for an excellent IT opportunity where I can prove my skills and knowledge. To be a successful IT professional and to pursue a challenging career in the field of System, Network Engineering, Troubleshooting and Team Management.

Summary:

I have more than 15 yrs. of experience in the field of ICT infrastructure engineering responsible for the designing, testing and implementation of routine installation of ICT hardware, including Computers, POS Machines, Network components and Multi-functional devices. Having very good knowledge in Microsoft Windows XP / 7 / 10 / Mac OS X, Linux, Novell Netware Server`s 3.x, 4.x, 5.x, Microsoft Windows NT / 2000 / 2003 / 2008 R2 / 2012 R2 / 2016 physical and virtual Servers, MS- OFFICE and Microsoft Azure Cloud Computing. Internetworking experience in IT and diverse field of network. Designing different networks like LAN and WAN, Proficient in working with different high end Routers, Switches and Firewalls. Configuring Routers, Switches, Firewall. Designing and implementing Microsoft Windows server network infrastructure. Experience working with Active Directory, Internet Acceleration Server, Exchange Servers, Systems Management Server. Hyper V and Windows SUS. Configuring and Administrating different servers like DNS, DHCP, Print Server, FTP, Application Server, and Network Access Server. Experience of working with different backup Package like Symantec Backup Exec, CA arcserve, Veeam backup and replication, Genie Backup & NT backup. Knowledge in storages like NAS and SAN. Very good interpersonal and communication skills.

EDUCATIONAL PROFILE:-

Diploma in Electronics and Communication Engineering – (3 Years)

With First Class.

Bachelor of Computer Application (Correspondence Education) – University of Madras.

Diploma in computer Hardware Service and Maintenance Engineering.

Wipro Certified Desktop, Laptop and Server Engineer.

CCNA Course Completed.

COMPUTER PROFILE:-

Server Environment : Windows 2003 R2 / 2008 R2 / Windows 2012 &

2016 Servers. Cloud Infrastructure (Office 365, Azure AD & Azure).

RDBMS & SQL : Oracle 8.0, SQL 2005, 2008 & 2014

Mail Servers : Exchange Server 2003, 2007, 2010, 2013, 2018 and

Microsoft Office 365.

Server Hardware & Devices : IBM, HP Series, Compaq ProLiant Dell & Wipro Servers.

Firewall like Cyberoam, Fortinet and SonicWall

EXPERIENCE PROFILE:-

1.LATTICE COMPUTER CONSULTANCY FZ LLC. Dubai, UAE.

ICT ENGINEER – September 2016 – March 2020.

& March 2007 -- August 2013. (Total: 9 Years Exp.)

Strategic planning and implementation of Windows 2003, Windows 2008, Window Server 2012 & 2016 Server Systems, Networks and Infrastructure for main office and branches in different cities.

Implement of Exchange, IIS Web, FTP and VPN servers,

Day to day Administration, support, maintenance and monitoring of MS Exchange 2003/2007/2010/2013/ 2016/ office365 infrastructure of physical and virtual servers.

Installation of SQL Servers and Connectivity with databases.

Fault logging, Backup and Restoring of critical data by using Efficient Backup plan Software’s like CA arcserv / Genie-Soft / Symantec Backup Exec, Veeam backup and replication Acronis & Cloud Backups.

Maintain, Upgrade and Configure of all network equipment’s necessary, such as D-Link, Cisco, and other routing and switching products on the network.

Installation, configuration and maintenance of firewall security devices like Cyberoam, Fortinet and SonicWall.

Administration and diagnostics of the LAN and WAN. Requiring knowledge of TCP/IP, NAT, PPP, and associated network protocols and services.

Creation of Email Accounts, configuration of outlook & internet through Firewall.

Support for all kinds of Microsoft Product Software’s & other Product Packages.

Installation & Configuration of various Network Printers like HP / Xerox / Minolta / Kyoceramita and Sharp.

Installation & Configuration of all branded of PC’s, Laptop, Printer, Scanner, Plotter, & other IT peripherals.

Diagnose and resolve user tickets related to hardware, Software and networking issues.

2.CAREIT SOLUTIONS PVT LTD., Chennai, India.

SENIOR SERVER ENGINEER – February 2014 -- August 2016.

Installation and configuration of Hardware and OS for All brands of thin clients, Desktops, Laptops, Workstations & Servers.

Configuring all RAID level to Servers and Workstations.

Firmware up-gradation for Servers and Laptops.

Troubleshooting all type of Hardware and OS issues for Servers, Laptops, Desktops and Thin clients.

Handling projects Activity. (e.g. Chennai location Domino Pizza new sales point installation and configuration of Server, Pc`s with required software packages, POS machines and printers.)

3.WEB NETWORKS (MADRAS) PVT LTD., Chennai, India.

Senior Customer Support Engineer – October 2003 -- January 2007.

Onsite, Repair, up-gradation and Installation of Computers.

Installation & Administration of Antivirus and Spyware product software’s.

Troubleshooting of all kinds of Motherboards 810 chipsets to 945 chipsets like

(Intel / Asus / SIS / Gigabyte Motherboards).

Trouble shooting of DMP, Deskjet, Inkjets, LaserJet (Color/Mono)

Develop defect-less network designs in a timely manner.

Configuration of Internet for various ISP in different OS.

Crimping & Punching of I/O Boxes, Patch Panels for Data & Voice connection.

CAT5 & CAT6 (Krone / Avaya / D-Link).

Plan, design and maintain the network topology / infrastructure of LAN.

Installation and Maintenance of Windows 2000 Server, Advance server and Clients.

Installation and Maintenance of Windows 2003 Server and Clients.

Manage User Accounts, System Security, Data Security, Printing Process and printer’s setup-up, backup and recovery.

Develop and Maintain RAS Connectivity in TCP/IP Networks.

Network Security, Network Management and Network Testing.

Having experience and knowledge in DHCP, WINS, DNS and Proxy Servers.

Network performance monitoring and troubleshooting.

Installation & Configuration CISCO Router 1700 Series...

4.UNIVERSAL COMPUTERS., Chennai, India.

CUSTOMER SUPPORT EXECUTIVE – January 2002 -- August 2003.

Maintenance and troubleshooting of all IBM compatible computer systems.

Installation of all product software’s and configuring them.

Installation and maintenance of Windows NT, Novell, Windows 2000 Server and Clients.

Installing required patches and software packages.

Setting up new applications and network printer accesses to servers.

Regular backup monitoring and recovering the requested files,

Create boot image file for diskless node using Dosgen command (Novell Netware).

Creating users, login scripts and giving permission to them using SysCon, Netadmin and Nwadmin32 (Novell Netware).

Managing Server and Clients (Windows ‘95, Windows ’98).

Managing users and groups

Responsible for configuring hubs, switches, Ethernet cards and other network devices.

5.LANTECH SYSTEMS (INDIA) PVT LTD., Chennai, India.

CUSTOMER SUPPORT ENGINEER – April 1997 -- October 2001.

Designed, installed and upgraded Windows NT and Novell based Servers.

Installation and troubleshooting of Dot Matrix, Deskjet & LaserJet Printers.

Installing peripherals like Modem, Tape drive and Zip drive.

AMC of corporate clients. This involved software training. collection of payments and keeping the system down time minimal.

Installing, configuring and sustaining of Windows 95, Windows 98 and NT Workstations.

Networking each client using peer to peer network concepts.

Installed and configured MS-mail in post office with MS-Outlook client.

Establishing Connectivity between operating systems like Novell-Windows9x, Windows NT and Unix-Windows 9x – Windows NT.

Configuration of Internet for various ISP in different OS.

Installed configured Novell Netware with Oracle 8 Server and establishing the data base Connectivity from the clients uses D2K & VB.

Installation of Red Hat Linux 6.2 and 7.x

Installation and configuration of Oracle 8 and 8i in Windows NT server 4.0, Novell Netware 5 server and accessing the database from the nodes like Windows 9x, Windows NT workstation 4.0 using TCP/IP & IPX/SPX protocols.

6.ZEUS COMMUNICATION., Chennai, India.

SERVICE ENGINEER – January 1994 -- February 1997.

Installed and upgraded Microsoft DOS6.22 to Windows 95 or Windows 98.

Installation and Troubleshooting of any type PC’s and Dot Matrix printers.

Installation of all type system support hardware devices.

Networking each client-using peer to peer concept.

CGA mono monitor & SMPS (AT) servicing.

7.M/s SANWIRE., Chennai, India.

SERVICE ENGINEER – January 1992 -- June 1992.

UPS Servicing & Maintenance.

SANWIRE make UPS Production.

8.Dunlop India Ltd., Chennai, India.

Apprentice Trainee – January 1990 -- January 1991.

As Trainee in Electrical, Electronic and Instrumentation Engineering Department.

PERSONAL INFORMATION:-

Nationality : Indian

Date of Birth : 12-09-1971

Sex : Male

Language Known : Tamil ………Speak / Read / Write

English Speak / Read / Write

Hindi Speak

Passport Number : N4919938

Visa Status : Visit Visa.

Joining Status : Immediately.

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