Rosalind Rotundo

** ****** ****** ************, ** 06109

Cell #: 860-***-**** email: adh1jc@r.postjobfree.com

Rosalind Rotundo cell#: 860-***-**** 2020a_PL

EXPERIENCE:

January 2013 – Present Real Estate Agent Agnelli Real Estate

Interact with potential residential home buyers and home sellers

Responsible for understanding my clients’ needs and matching them to their forever home

Develop marketing strategies to obtain and increase my property listings

Consistent use of real estate software to review and list properties

Provide in office support by answering the phones and being available for customer inquiries October 2014 – August 2019 Sales Associate, Front End Team Whole Foods Market

Assisted customers in their check-out process transactions

Ensured customers were satisfied with their shopping experience at Whole Foods

Performed all cash register functions and bagged groceries

Worked at the customer service desk providing customer problem solving and support

Responsible for maintaining attractive customer service displays as assigned by management

Supported the regional customer service vision for Whole Foods market September 1984 – September 2009 Reservation Sales Representative American Airlines

Expert on American Airlines travel routes, handled hundreds of customer calls per day

Booked travel reservations for customers over the phone for domestic/international travel

Consistently met the customer service metrics which resulted in high customer satisfaction

Met company financial goals by offering passengers hotel and car rental packages

Proficient in the use of the American Airlines proprietary reservation software September 1996 – September 1999 Paralegal Assistant Hassett & George, P.C.

Prepared pleadings filed with courts and correspondence through dictation

Maintained client’s database for estate planning

Case base and internet research

Performed administrative functions (typed documents, greet clients and answered phones EDUCATION:

Real Estate License 2010

University of Hartford 1995 Associates Degree Liberal Arts 1995 Paralegal Certificate

STRENGTHS

Fluent in Spanish and Italian People Person

Customer Service Skills Problem Solver

Trainer Critical Thinker

Conflict Resolution High Standards

Multi-lingual paralegal professional offering versatile skills. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

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