Account Manager / Project Manager

ANTHONY BATUGO

PH: 747-***-**** Email: ****************@*****.***

PROFESSIONAL SUMMARY

Hardworking Account Manager gifted at lead generation and efficiently resolving customer issues. Engaging and personable. With the ability to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service. Resourceful Account Manager with excellent client oversight, issues resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-Level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Multi-tasking professional well-known for successfully turning problematic customer accounts into ongoing, lucrative contracts. Pursuing an Account Manager role where hard work and dedication will be valued. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customer to drive loyalty, retention and revenue. Highly adept at training, managing, coaching, and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

SKILLS

New account creation

Cost reviewing

Account verification

Coordination documents

Tactical planning

Vendor relation

System and software program

Strategic-Planning

Account servicing skills

Account development

Upselling

Account management

Local contracts

Sales Reporting

Account oversight

Operations

Client development

Network skills

Sales expertise

Business development and planning

Team training

Vendor management

Staff management

Converting leads

WORK HISTORY

Account Manager, 08/2013 to 07/2019

Bright view Landscapes LLC – San Fernando, CA

Secured high-valued accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.

Exceeded sales goals and market competitions through effective negotiation of products and material pricing, freight and delivery rates and employee payment terms.

Introduced new processes to improve account and market tracking, increasing company revenue.

Boosted sales numbers with proactive account servicing and diligent relationship-building.

Built and strengthened long-lasting client relationships based on accurate prices quotes and customers-centric terms

Oversaw new business development and servicing, included cold calling, networking marketing lead generation and account servicing

Managed 100 accounts by reviewing and mitigation discrepancies and collaborating with account holders.

Managed book of business worth 1-1.5 Million across 100 accounts.

Developed and delivered engaging and polished presentations to highlight products and draw favorable competitor comparison.

Achieved 30,000 of monthly quota and grew sales to 60,000

Educated clients on new products and updates account information to maintain high standards of client’s services.

Addressed problems with account, billings and service delivery to maintain and enhance client’s satisfaction.

Elevated account management by prediction potential competitive threats and outlining proactive solutions.

Reinvented teams interactions with prospective clients by developing innovative and creative sales pitch implemented into sales team strategy.

Production Manager, 05/2012 to 08/2013

Pierre Landscaping- Van Nuys, CA

Planned, organized and managed operations, including ordering materials and supplies, workflow management and timely production.

Directed manufacturing process and operational efficiency procedures to achieve goals of first run capability

Implement quality improvements changes to minimize product defects rates.

Applied lean practices to balance workflow and eliminate unnecessary steps.

Reviewed work quality and efficiency measure to achieve aggressive production goals.

Directed key personnel in correct production techniques to achieve required quality.

Routinely improved product quality and reduced delivery costs.

Managed continuous improvement initiatives to drive gains in quality, flow and output.

Drove daily production activities with effective communication and leadership.

Supported machine operators in setup and operation of production equipment resulting in efficient runs.

Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.

Contact this candidate