Sales Manager

OBJECTIVE

Establish a career where I may work with company stakeholders in ensuring

consistent and profitable growth for district areas, while establishing high work standards and nurturing professional relationships with all stakeholders. CORE QUALIFICATIONS

EXPERIENCE

BurgerFi San Antonio, TX April 2016-Present

District Manager

Responsibilities:

• Control operations by scheduling labor, ordering produce, meat, & supplies and developing an efficient restaurant team

• Control profit and loss by following cash control/security procedures, maintaining accurate inventory, managing labor, reviewing financial reports, and taking appropriate actions to ensure maximum profit and minimal losses.

• Responsible for recruiting, interviewing, hiring, and training management team members, conducted performance evaluations for managers within my district, and take disciplinary actions when necessary.

• Manage and oversee 6 stores with a total of 198 employees. Notable accomplishments:

• Consistently exceed monthly sales targets by 10-15%

• Maintained lowest employee turnover rate.

• Best guest satisfaction scores in the company for three consecutive years. Halliburton Energy Services Elmendorf, TX Oct. 2014-April 2016 Area Resources Coordinator

Responsibilities:

• Managed and oversaw 26 employees

• Used operational business knowledge to make tactical and operational decisions that took into consideration weather, geography, and other variables, to coordinate the movement of equipment, materials, and personnel within multiple Natural Work Areas (NWA) on a day to day basis.

• Coordinated daily activities of individuals performing specific jobs, as well as, resource planning roles.

• 10+ years of experience

• Efficient management of high

volume, full-service restaurants

and hotels

• Serv Safe Certified

• Texas Food Handlers Certified

• TABC Certified

• HOST Choice Hotel Certified

• Experience in policy development

• Experience in Staff Management

Procedures

• Self-driven

• Highly Competitive

• Fluent in Spanish (listening,

speaking, reading, and writing)

• Ability to build and maintain

effective interpersonal relationships

with supervisors and staff members.

ILEANA J. RAMIREZ

Address: 928 Hollyfield St. Mission, TX 78572 Ph: 956-***-**** E-Mail: ***********@*****.***

• Resolved service delivery issues and irregularities by communicating clearly and effectively with customers.

• Ensured field operations ran efficiently and were pursuant to service quality, promoted continuous employee growth/development, and ensured maximum worksite safety.

• Resolved and troubleshooted SAP orders to cash issues which included, but were not limited to, timely reconciliation of Sales Orders. Ocean Gate Investments Inc., Pharr, TX Aug. 2008-Oct. 2014 Hotel District Manager

Responsibilities:

• Supervised various hotels that included, a La Quinta Inn & Suites, an IHG, 2 Comfort Suites, 2 Comfort Inns, a Best Western, a Hampton Inn, and 2 independent chains.

• Developed, administered and controlled the hotel revenue and expense budgets.

• Analyzed Profit & Loss reports and general Ledger statements for the chain.

• Facilitated lead management processes within the hotel and provided sales support to team as needed.

• Reviewed and managed room inventory to ensure maximization of room revenue.

• Conducted all management performance appraisals.

• Developed and maintained hotel programs to assure the criteria for the Quality Program was met.

• Facilitate lead management processes within the hotel and provide sales support to team.

• Worked directly with the management department to brainstorm and discuss strategies to improve our performance and mitigate issues.

• Identified and capitalized on community business opportunities with effective networking.

Casa Linda Homes LLC, McAllen, TX July 2003-Aug. 2008 District Manager

Responsibilities:

• Managed and administered the RGV Accounting, Construction, Sales and Mortgage divisions.

• Supervised the 21 subdivisions that were being developed in the Rio Grande Valley, which included ensuring constructions met high quality standards, and that subdivisions were maintained clean and presentable at all times.

• Provided training for any position needed in the office and/or field.

• Reviewed and approved all invoices charged to RGV Casa Linda.

• Organized and coordinated quarterly sales and construction meetings.

• Worked diligently to guarantee we met our sales and mortgage quotas.

• Monitored trends in customer buying habits, market conditions, and competitor actions to adjust strategies and effectively achieve sales goals.

• Located, developed and promoted talented employees to cultivate a collaborative and hardworking leadership team.

• Coordinated with other district managers to develop and execute strategies to improve performance and grow circulation volumes and sales. CERTIFICATIONS

HOST Choice Hotel Certified

Serv Safe Certified

Texas Food Handlers Certified

TABC Certified

EDUCATION

Bachelor of Applied Science: Business Administration and Management REFERENCES

Available upon request

Contact this candidate