KALPANA

D-** sector ** sanjay nagar Ghaziabad.

Phone - 997********

E-mail Id: adh18s@r.postjobfree.com

Professional Qualification

●1 Year Diploma in ‘O’ Level Computer Diploma from Air Force Vocational Collage.

●PGDBA from Institute Of Management Technology

Experience

●PRESENTLY

Company: - Old World Hospitality Pvt. Ltd. (India Habitat Centre)

Department: - Lite Zone (Health Club)

Designation: - front office

Working Since 16th March 2016

●Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

● Maintained the front desk and reception area in a neat and organized fashion.

●Building relationships: relates to people in an open, friendly and accepting manner.

●Maintain a good relationship with the Clients.

●Monitor front-end operations and preparing daily sales summary of the Department.

●Report the MIS & Monthly Presentation to HOD.

●Handling all the cash and card transactions in the Department.

●Record the Billing entries.

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Educational Qualification

●Graduate B.A(programme) From Delhi University

●12th from C.B.S.E Board.

●10th from C.B.S.E Board.

Skills

Office Skills:-

Telephone & Front Desk Reception, Customer Service,, MIS Report & Monthly Presentation, Complaint Handling, Arrange Appointments, Sale Summary, Handling Cash & Data Entry (35 WPM), Group Activity, workout Schedule

Computer Skills:-

Word, Excel, PowerPoint, Outlook, Windows XP.

Strengths

●Quick Learner & Adaptable

●Assiduous & Honest

Hobbies

●Watching Movies

●Shopping

Personal Information

Date of Birth 01/12/1993

Father’s Name Mr. Balam Singh

Language known English, Hindi

Nationality Indian

Gender Female

Status married

I hereby declare the above information to be true to the best of my knowledge.

Date [KALPANA]

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