Medical Billing Customer

S. RAJESH Email: ************@*****.***

No. *, Vedhanayagam Street, Mobile: 893-***-****

Nandhavana Mettur,

Kamarajanagar Post,

Avadi, Chennai – 600 071

Seeking assignments in BPO, Data Entry, Admin & System Development with a growth oriented

PROFESSIONAL SUMMARY:-

Over 10 years of experience in the areas of process management, Operations and Team Management. Adeptness in providing guidance and leadership to staff in accordance with specified program objectives. An out-of-the-box thinker with a flair for identifying & adopting emerging trends & addressing industry requirements to achieve organizational objectives and profitability.

ACADEMIC CREDENTIALS:-

2007 MCA from JAYA Engineering College, Anna University, Chennai

2004 B.Sc (Computer Science) from JAYA College of Arts & Science, Chennai.

2000 Higher Secondary from R.C.M Higher Secondary School, Chennai

SKILL SET:-

Technical:

Operating System : Windows 98/2000/XP

Programming Language : C, C++, Java

Application : Visual Basic, NET

Data base : MS Access, SQL, Server

Web Technologies : HTML, Java Script

WORK EXPERIENCE:-

1. CAMEO Telecom Associate Nov. 2016 to till date

Processing Airtel Customer from and Quality control check. Co-coordinating with Customer and verifying details.

Assessing the customer feedback, evaluating areas of improvements & Providing critical feedback to the associates on improvements and achieving higher customer satisfaction metrics.

Maintaining & ensuring stringent adherence to quality standards, indentifying gaps and opportunities.

Mapping business requirements and coordinating the development and implementation of processes in line with the pre-set guidelines, spearheading process transition initiatives.

Management and handling relationship with the major corporate clients & ensuring Reporting.

2. Al Corporate Solution (ACS) Process Associates May 2016–Oct 2016

Medical Billing, Doctor patient relation bills, Insurance Policy Billing.

Handling On – boarding calls for enhancing the service delivery.

Monitoring overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.

3. VINZA Solution Pvt. Ltd Software Programmer June 2010-April 2016

General Arrangement, Longitudinal Girders, Stringers details stiffener slot details are prepared using MS Office & Dot net.

Prepared ship data template sing MS Office & Dot Net.

Undertaking responsibilities of removing unnecessary procedures in process for efficient functioning.

4. SAMJASS IT PVT LTD, Chennai Software Programmer May 2008 -June 2010

The Main Objective of this Project is to develop customer friendly easy to use Inventory Management System,

Payroll Processing and details about Assembled product sold to the customers with advanced options like rental and leasing basics.

ADDITIONAL QUALIFICATION:-

Name of Institute : SUNITECH

Course : C, C++, java & J2EE

Duration : 5 months

Name : iMacSys Technologies

Course : Dot net

Duration : 2 Months

PERSONAL DOSSIES:-

Date of Birth : 20th Feb 1983

Father’s Name : N. Subramanian

Passport No : G6078918

Contact Address : 4, Vedanayagam Street, Nandavana Mettur, Avadi, Chennai – 600 071

(S. RAJESH)

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