Digital Marketing Customer Service

Cynthia Agbasi

CONTACT

Address:

House **, Otunla Layout, Apete,

Ibadan, Oyo State.

Phone: 081********

E-mail:

***************@*****.***

Linkedin:

linked.com/in/cynthia-agbasi

SKILLS

Microsoft Office (Word, Excel,

Access, Powerpoint, Outlook)

Working knowledge of Office

Management procedures

Customer Service and Support

Excellent Interpersonal skills

Ability to work with a team

Effective Communication

Time Management and

Organizational skills

Problem-solving skills

Emotional Intelligence

Multitasking ability

EDUCATION

- B.A English language

Obafemi Awolowo University,

Osun state

2015-2019

CERTIFICATIONS/TRAINING

Society for Human Resource

Management (SHRM)

Project Management Professional

(PMP)

Jobberman’s Soft Skills Training

& Certification

LinkedIn’s Customer Service

Specialist Training

Fundamentals of Digital Marketing

Certification

EXTRA-CURRICULAR

ACHIEVEMENT(S)

Welfare Officer/Costume

Designer, Alien Nation Creativity

(2018/2019 academic session)

PROFILE

A fresh graduate with strong initiative and dynamism. I seek to work with an organisation that will enable me gain valuable experience and provide an excellent foundation for my career in Administrative Management.

WORK EXPERIENCE

June 2018 – December 2018 Project Skills Consult (Ife, Osun state)

Administrative Intern

Managed the running of day-

to-day operations

Organised and maintained

office files

Answered phone calls and

provided Customers with

positive experience

Assisted Customers with

inquiries and requests

Created and updated Customer

databases and reports using

Excel

Scheduled appointments and

organised meetings

Liased between the

Management and Customers

Designed Powerpoint

Slideshows for meetings

Prepared reports for

Performance Appraisal

September 2014 – April 2015 Best Foundation College (Ife, Osun state)

Tutor

Developed and implemented an

engaging curriculum from a

range of researched sources

Used active listening to solve

students learning difficulties

which improved class

participation

Formed and maintained

trusting relationships with

students

Contact this candidate