Customer Support

GAURAV KAUSHAL

** *********** ********, ********, **

Email: *****************@*****.***

Ph: 647-***-****

Objective

To acquire a position that will enable me to use my organizational skills, award-winning educational background and my ability to work with people in well- reputed organization for accomplishing the goals of company.

Experience

Customer Support associate: Full time September 2019 – August 2020

Teleperformace Mohali, India

-Work closely to assist customers via phone calls and e-mails.

-Maintaining good relationship with customers by hearing their problems and giving them resolution for the same.

-Maintain high productivity by effectively using computer applications and keeping data of customers.

-Maximizing customer satisfaction by helping them with new purchases.

-Efficient at taking customer orders online and explaining them all options available.

Education

Post Graduation in Business Management September 2020 – May 2022

Fanshawe College, London, ON

Graduation in Commerce August 2016- May 2019

Lovely Professional University, India

Skills & Hobbies

-Customer and personal service

-Customer support

-Coordination

-Decision making

-Instructing and time management

-Playing games and watching movies

Contact this candidate