Manager Customer Service
Resume:
Objectives:
Create integrated strategies to develop and expand existing attainments of a company, by applying my management skills, quality assurance, professional relationship and personal etiquette. To be able to obtain a position that will enable me to use my strong organizational skills, educational background and ability to work well with people.
Skills:
Public Speaking
Leadership and Managerial Skills
Case Study
MS Office Skills
Strengths:
God-fearing and a principled being
Responsible and hardworking
Loyal and trustworthy
Promising
Humble and approachable
Reference:
-Available upon request.
Sukhver Kaur Verma
***********@*****.***
Career Highlights:
May ’19 – Current Al Amania Int’l Manpower Services
Skilled Country & Welfare Officer
Hiring, sourcing and onboarding of applicants for the overseas roles. Management of welfare of sent applicants and file SRA
Data Management and Safekeeping
July ‘18 – November ‘18 Pacific Sea Services Inc., Philippines
Customer Service Officer
Ace Performer: Assist customers through any communication channel and update all via reporting systems
Collect data from marketing research
June ‘13 – June ‘14 Amikat Services Inc., Philippines
Retention Account Manager/Sales Officer
Handling and facilitating clients over the trading platforms, giving online/ over the phone trading training
Team Pioneer with highest goals
Screening Recruitment
November ’12 – April ’13 X-FOREX, Philippines
Promoted to Personal Account Manager from Sales Manager Role
Highest in Overall Performance
Highest in Client Retention
Bilingual/Filipino Accounts
January ’99 – October ‘12 Entrepreneur, Philippines
Sole Proprietor
Other Experiences:
*Master of Ceremony (International audience) – Hindu Temple, PH
*Funds Treasurer (CCPTA) – Concordia College, Manila, PH
*Tutor/Coacher – Academic Regime
Education:
Tertiary Education: Private Culinary Study (Punjab, India)
Secondary Education: Graduated with Honours
-Concordia College, Manila
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