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Office Customer Service

Location:
Bloemfontein, Free, South Africa
Posted:
November 20, 2020

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Resume:

NAOMI JOHNSON

ID: 860**********

EXPERIENCE

**** - ****

Standard Bank

Cash Centre / Personal and Business Banking

****- ****

Traumerei

Restaurant

Processing

Annotation and removal of cards from system retained by ATM for various reasons

Crediting of clients accounts of cash deposited at ATM's collected by Custodians

Processing chqs deposited by clients at ATM's

Crediting of clients accounts of cash deposited at ATM's collected by Custodians

Crediting or debiting clients accounts according to discrepancies found after cash has been counted by SBV and a difference has been found between cash deposit given by client and of that counted by SBV.

Crediting retail clients accounts with cash amounts received and counted by SBV.

Auditing of foreign notes (Euro, Pound, Chinese Yen, Botswana Pulas, Lesotho Maloti's) kept in Custody by SBV on behalf of Standardbank to insure that physical cash kept and cash in the foreign account balance.

Processing of daily deposits, cash counted by SBV.

Assisting with balancing of general cash house accounts between cash counted by SBV and processed by Standardbank

Liaising with SBV for balancing of accounts processed by Standardbank and counted by SBV.

Admin & Office Support

Preparation of all daily items to be sent to head office/metro file or IPS via courier.

Preparation of cheques already processed to be sent to head office to be returned to clients.

Collection of deposits counted by SBV to be processed by Standardbank via BDS computer system.

Ordering of office stationary via Email of fax.

Taking minutes of weekly meetings held with staff working in the cash centre office and sending copies to all staff who attented via email.

Customer Service

Assisting retail clients via telephone with any queries and discrepancies on their accounts processed by Standardbank.

REASON FOR LEAVING:

Retrenchment due to staff reduction

WAITRESS

Waiting on customers as well as basic barista duties

REASON FOR LEAVING:

Better job opportunity

2004

Matric

REFERENCES

Leticia Luthulie (Standard Bank) Team Leader Phone: 073 321

6521

DR VILJOEN

COMBINED HIGH SCHOOL BLOEMFONTEIN

Hannelie Holtzhausen (Standard

Bank)

Supervisor

Phone: 071-***-****



Contact this candidate