Employee Relations Manager
Resume:
H U M A N R E S O U R C E S M A N A G E R
HENDERSON
P R O F E S S I O N A L E X P E R I E N C E
C O N T A C T
A S H L E Y
E D U C A T I O N
MASTER’S OF BUSINESS
ADMINISTRATION (MBA) 2008
Human Resource Management
University of Phoenix
BACHELOR OF SCIENCE,
PSYCHOLOGY 1999
Morris Brown College
P R O F I L E
A AS
• Project Management
• Benefits Administration
• Human Resources
• Team Building
• Logistics
• Compliance
H
• Employment Law
• Supply Chain
• Training
***********@****.***
Results-oriented professional with over 15 years of experience creating and implementing human resources processes and procedures in supply chain, logistics and operations management environment that decrease risk and increase profit margin in fast-paced retail environment. Extensive experience managing recruitment, retention, training and benefits administration. Proven record of exceedance of district and corporate goals. HUMAN RESOURCE MANAGER / WALMART / 2015- PRESENT
Expert-level human resources leader with key role in business supply chain and logistics processes, resource analysis in and developing HR initiatives to recruit and retain employees.
• Advises management on staffing, policies, procedures and techniques to maximize manpower productivity and efficiency and reduce overhead.
• Executes corporate business plan based on market conditions, mission and budget.
• Organizes logistics resulting in increases in supply chain team productivity.
• Strategizes and develops solutions to increase employee retention rates.
• Reviews and implements human resources policies to ensure practices in compliance with federal, state and local labor and employment laws and regulations.
• Collaborates with company leadership and proactively analyzes trends and implements plans to improve and promote employee engagement.
• Represents company at meetings and establishes and maintains rapport with public, community and business contacts and internal and external stakeholders.
• Coordinates logistics for company and formulates and implements outreach programs to recruit talent and enhance business image.
• Engages workforce to surface issues and identify intervention needs and promotes open-door policy to guarantee employee concerns are resolved at earliest stages.
• Plans and manages employee performance objectives, motivates personnel, reviews performance, issues feedback and redirection, measures success of team members using company metrics and issues performance rewards. Newnan, GA
A S H L E Y
H U M A N R E S O U R C E S M A N A G E R
***********@****.***
HENDERSON
K E Y S K I L L S
MICROSOF T OFFICE
ADOBE CREATIVE SUITE
MAC & PC OPERATION
Newnan, GA
C O N T A C T
A
H
A D D I T I O N A L E X P E R I E N C E
HUMAN RESOURCE / OFFICE TRAINING MANAGER / WALMART / 2013 -2015 Experienced human resources advisor utilizing management tools to enhance quality of services provided to internal and external customers in supply chain and logistics environment.
• Studied turnover, managed staffing, logistics and scheduling, addressed employee needs, resolved conflicts, facilitated communications between departments and assembled effective action plans to maximize supply chain productivity.
• Led administration of human resources office and conducted investigations of employee relations and workers compensation issues.
• Collected and maintained documentation and created and presented reports.
• Represented business at meetings and collaborated to complete projects. DISTRICT ASSISTANT / WALMART / 2010 – 2013
Diligent leader supervising scheduling, budgeting, planning and human resources activities in support of corporate goals.
• Supervised and improved manpower and wage distribution processes, identified performance barriers and collaborated with store management to yield success.
• Guaranteed store compliance with company guidelines and standards.
• Analyzed data, examined financial reports, drafted and presented oral and written reports and created plans to improve profitability.
• Developed and delivered briefings on complex issues to managers and executives. PERSONNEL MANAGER / WALMART / 2003 – 2010
Stable, precision-focused manager leading staffing processes, championing positive work environment and strategizing to ensure adequacy of manpower.
• Maintained pool of potential applicants, screened, interviewed and hired employees and performed on-boarding and training of new employees.
• Advised employees and observed confidentiality, emphasized training culture and supported leadership in exceeding company goals.
• Sought professional development by soliciting feedback and leveraging opportunities to receive training and mentoring from leadership.
• Provided support and consultation, answering employee and management inquiries about wages, payroll, leave, attendance, discipline, safety, benefits, human resources programs and related items.
TRAINING COORDINATOR / WALMART / 2002– 2003
Eager, detail-oriented leader coordinating skill building to increase store productivity.
• Defined training and workshop target population, goals and objectives.
• Determined training needs and developed, coordinated, delivered and facilitated training classes to meet company needs within budgetary parameters.
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