Shelby Township, MI
SCOTT KRAIZA
Summary
Consummate management professional with a history of success leading start-up, development, expansion, and growth of successful organizations within private and non-profit sectors. Skilled in building, leading, and retaining talented teams dedicated to addressing needs of diverse customer base. Creative and strategic in development and rollout of programs, establishing new profit centers and fueling revenues. Expertly manage multiple facilities concurrently, maintaining dedication to financial and operational performance excellence. Skills
Financial & Operations Management
Interdepartmental Collaboration
Solutions & Systems Implementation
Program Development & Improvements
Policy, Procedure & Regulatory Compliance
Fiscal Controls & Budgeting
Training & Development
P&L Administration
Risk Management
Client & Stakeholder Relation
Experience
Executive Director
Joe Dumars Fieldhouse
Spearheaded operational and financial performance of sports and entertainment business consisting of 100K SF facility in Shelby Township and 35K SF facility in Detroit. Coordinated team of 150 staff members - generating average annual sales of $4.5M.
Key Contributions
Directed and coordinated the organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency.
Led a team of 12 department directors; annually responsible for 700,000 visitors, 1,200 hosted special events, and 3,000 league and tournament teams.
Operational knowledge in risk management, restaurant operations, entertainment, outside athletic clubs, leagues and tournaments, corporate events, teambuilding, and facility/property maintenance. Identified, developed and exploited income producing activities to grow revenue and allocated and managed resources to achieve maximum results.
Drove business expansion, opening two new athletic locations and fueling additional revenues of over $650K. Negotiated and approved contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities.
Achieved impressive retention rates for key programs, including 95% for roller hockey, 80% for basketball leagues, 90% for volleyball leagues, 80% for instructional academies, and 75% for summer camps. Analyzed the local and national landscape and communicated long/short term organizational objectives with directors.
EARLIER ROLES
General Manager, Sports Forum: Headed start-up of athletic complex. Director of Athletics, Jewish Community Center of Metropolitan Detroit: Directed multi-location athletic department for non-profit organization.
Director of Operations, Joe Dumars Fieldhouse: Hired to lead development of operational procedures, supporting start-up of athletic complex.
EDUCATION AND TRAINING
Wayne State University - Detroit, MI
Master of Education: Athletic Administration
Aquinas College - Grand Rapids, MI
Bachelor of Science: Business Administration and Management Sterling Heights, MI 48313 C: 810-***-**** **********@*****.***