Operations Manager

Bruce Whitmire

*************@*****.***

***** *********** ** ***********,** 77530

713-***-**** • www.theladders.com/my-profile

GENERAL MANAGER

General Manager • COO • VP, Operations & Administration • Country Manager

Business Development • Revenue Generation • Strategic Planning • Relationship Management

Led Business Growth • Increased Productivity • Reduced Costs • Effective Recruiter

Team Leadership Award 2018 • 3x Employee of the Year • Promoted Early • Public Speaker

WORK EXPERIENCE

Forward Air Solutions Humble, TX Sept 2019 - present

Operations Manager

Pool Distribution Center for Retail Products

●Increased productivity by 24% after taking over operations.

●Launched new sortation system reducing staff 25% and increasing productivity.

●Improved results for delivery success goals by 30% through improved load out accountability.

●Optimized sortation strategies resulting in compressed sortation and load out times.

●Orchestrated savings of $50,000 across operations, maintenance by introducing competitive bidding processes.

●Reduced claims by over 50% by implementing large-scale chain of custody protocols.

●Generated a 15% on-time performance increase by streamlining dispatch processes.

Global Water Partners Aug 2010 – Sep 2019

CEO

International Non-Profit

●Developed revenue by over $3M annually by implementing targeted development campaigns.

●Delivered new technologies to reduce operating costs, adding value to stakeholders.

●Reduced the project completion time to 5 days by overseeing analysis of drilling operations.

●Saved $3M by identifying and successfully implementing pre-drilling procedures.

●Decreased technical and operational costs by 50% by creating strategies to identify highly productive aquifers.

●Advanced net income by more than 30% by overseeing daily operations reports and adjusting strategies to increase productivity while minimizing dry hole costs.

Living Water International Jan 2003 – Aug 2010

Senior Vice President

International Non-Profit

●Achieved record rise of 90% in customer satisfaction scores by improving project completion times.

●Exceeded organizational goal of 80% efficiency rise by implementing pre-drilling strategies designed to reduce dry holes by 90 %.

●Contributed to a budgetary increase of $20M annually through the target development campaign.

●Expanded role to supervision of 23 countries through partnerships with local, national and international partnerships.

W or M Enterprises Jan 1996 - Jan 2003

CEO/President

Less-Than-Truckload Company

Established and managed a less-than-truckload (LTL) company specializing in transporting time-sensitive and urgent delivery freight nation-wide. Implemented systems for budgetary/administrative control and recordkeeping. Oversaw sales, customer service, advertising, purchasing, credit, and accounting. Negotiated and approved contracts/agreements with state/federal agencies, suppliers, distributors, and other entities. Executed corrective action plans to remedy organizational/departmental issues. We started W or M with a few dollars and a dream and negotiated the sale of the business for 10 times the valuation at the time.

EDUCATION

Bachelor of Arts in Biblical Studies 2006

College of Biblical Studies, Houston, TX

Associates of Arts 1990

Community College of the Air Force

OPTIONAL PERSONAL, PATENTS, AWARDS, TECHNOLOGIES, KEYWORDS

Received awards from US Ambassadors and Foreign Presidents.

Graduate of Texas A&M Firefighting Academy

Maintenance Man of the Month November 1985 86th EMS Ramstein Germany.

Airman of the Year 1985 86th EMS Ramstein Germany.

Bruce Whitmire

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