Support Manager

DONNA JENNINGS

Missouri City, TX · 713-***-****

**********@*****.***

Experience

Link Staffing Services

Title Garnishment Specialist / Employed Oct 2007 – April 2020

OPES (Operational Excellence System), Employment verification, tax levies, garnishments, child support and Payroll support for 3500+ employees. State agencies contact for child support, set-up new clients for payments. Scan document into employee profile for viewing. Created desk manual for operations

Garnishment Specialist

Dates Employed 2011 – 2012

Employment Duration 1 yr.

ExxonMobil

Sr Support Admin- Excise Tax / Employed Aug 1995 – Aug 2005

Provided support to Tax Compliance Manager, 3 supervisors and 27 tax analysts.

TSP (Time Sheet Professional) Processed employee time sheets & coordinated vacation schedules. Coordinated new employee's orientation with Human Resources and facilitated set up of security ID's. Coordinated and reported system problems with the Technical Support Help Desk. Keypunched tax check requests, attested payments, batched checks and created pack batches for all tax payments. Document and report state tax rate and law changes, create memos and distribute information. Coordinated Tax Department's ACH & Wire payments for all states maintained and distributed all state & local monthly reports. Submitted request for new vendor account set up. Opened and distributed mail. Assisted auditors by providing invoices and tax certificates to support customer's tax liabilities. Maintained and distributed information for the tax assessment log. Coordinated reservations for meeting rooms, special meeting needs and ordered lunches and/or refreshments. Assisted with special projects, facilitated travel arrangements for management.

Skills

Accurate, attentive, detail oriented, with strong analytical skills

Able to function in a team environment with demonstrated ability in problem solving

Ability to organize and maintain written standard procedures

Professional level of confidentiality in handling associate information

Ability to manage time and complete multiple tasks while continually meeting deadlines

Proficient written, verbal, and interpersonal skills to effectively work with employees

Education

Houston Community College

Field of Study Accounting - 1971 – 1973

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