David Coleman
adh0lh@r.postjobfree.com 631-***-**** East Northport, NY 11731
TRAINING & DEVELOPMENT MANAGEMENT FIBER OPTIC TECHNICIAN /SPLICER /LINEMAN CUSTOMER RELATION SPECIALIST
Fiber Optic Professional with over five years’ experience in Fiber optic splicing, maintenance and restoration. Hardworking technician with excellent communication skills and strong motivation to succeed. Detail-oriented with strong technical skills and the ability to learn concepts quickly. Insightful technician, capable of developing – High Quality – Fiber Optic Cable Wired Manufacturing systems. Physically fit skilled laborer, effective at completing difficult projects and tasks on schedule with construction and landscaping projects. Experienced in food industry, serving, operating cash registers, purchase orders, inventory and producing quality food & drink service.
ESSENTIAL FUNCTIONS
AREA OF EXPERTISE
Strong Communication Skills Effective Multitasking
Teaching and training in classroom and on site
Neat, Clean and Professional appearance Natural Leader
Perform needs analysis and open session process
High Customer Service Standards Focused Adaptable
Cable testing abilities Expert use of diagnostic equipment
Ability to handle fast paced environment Creative
Code Validation User Interface understanding
Excellent Problem Solver Reliable, punctual and committed
Ariel and underground construction experience
Interactive Team Player Schedule Flexibility
Troubleshooting and outage restoration experience
Work zone safety and traffic control Fluent – English / Hebrew
Single and Multi-mode splicing experience Soldering
ACCOMPLISHMENTS
Maintained a solid level of proficiency and expertise in previous Optical Fiber positions
Adapted quickly to changing technology
Successfully met scheduled appointments
Co-Managed several large overbuild fiber projects
Achieved a reputation as a team player and team builder
Trained and managed in classroom and on field instruction for entry level technicians
WORK EXPERIENCE - TECHNICAL FIELD
FIBER SPLICER /LINEMAN EXCELL COMMUNICATIONS BAYSHORE, NY AUGUST 2019 TO SEPTEMBER 2020
Handled fibers for device routing
Skilled and splicing, cleaving, cleaning of fibers and inspection of quality work
Maintain quality and database records for all products under test for ISO documentation
Supported inventory control in shipping, receiving and cycle counts
Cleaned and maintained tools and equipment
5G TECHINICIAN EXCELL COMMUNICATIONS BAYSHORE, NY JANUARY 2019 – AUGUST 2019
Swapped 4G LTE units for 5G
Tested 5G signal strength
TRAINING MANAGER MASTER ADVANCED TECHNOLOGIES INC PLAINVIEW, NY APRIL 2017 – SEPTEMBER 2018
Evaluated the effectiveness of training programs and recommended improvements to upper management
Coordinated ongoing Technical Training and personal development classes for staff members
Conducted orientation sessions and organized on the job training for new hires
Delivered a wide variety of courses including topics on communication, team building, satellite installation
Trained staff during demonstrations, meetings, conferences and workshops
SATELLITE TECHNICIAN MASTER ADVANCED TECHNOLOGIES INC PLAINVIEW, NY SEPTEMBER 2015 – APRIL 2017
Insured Network, system and data availability and integrity through preventative maintenance and upgrades
Maintained and improved service and rapport with customers by listening attentively to their descriptions of problems, answering questions, and resolving issues through diagnosing, troubleshooting, repairing, and or upgrading components
Maintain DirecTV system on aftermarket audio/video and network systems
Planned installations by evaluating location, and layout equipment and wiring plans
SOLAR INSTALLER TRINITY SOLAR RONKONKOMA, NY APRIL 2015 – AUGUST 2015
Installed Machinery, equipment and new replacement parts
Transfer tools, Parts, equipment and supplies to and from workstations
Connected and disconnected wiring, piping, and tubing
Referred to blueprints, repair manuals and parts catalogs to diagnose and repair equipment
Followed a routine maintenance checklist
Used hand tools to adjust functional parts of devices and control instruments
WORK EXPERIENCE – NON-TECHNICAL FIELD
HOSPITALITY & MANAGEMENT APPLEBEE’S BAR & GRILL FRANCHISE COMMACK, NY DECEMBER 2011 – JUNE 2015
Managed bar inventory, restocked supplies and placed orders
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
Followed all safety requirements for alcohol service and kept a list of available ride services for inebriated customers
Maximized customer service by training staff, overseeing operations and resolve issues in a timely manner
Kept facility compliant with health codes, sanitation requirements and license regulations
Trained staff and supervised in exceptional customer service and food serving etiquette
Directed servers of food & bar while overseeing the crowd control and satisfaction during dinner rush & happy hour
Managed beverage inventory and kept bar fully stocked, placed orders and abided by our liquor license requirements
EDUCATION AND PERSONAL DEVELOPMENT
HIGH SCHOOL DIPLOMA CONNETQUOT HIGH SCHOOL 1998
FIBER OPTICS DNORD BY ALTICE GARE DU NORD, PORTUGAL 2019
Took one-month course abroad (Europe) at the DNord Company sponsored by Altice
OSHA CERTIFIED TRAINING
REFERENCES
NAME
Danielle Torre
Alex Klis
Rory Jones
CURRENT JOB TITLE
Front Office Manager
VP of Operations
Project Manager
CURRENT COMPANY
Excell Communications
Restoration One
Eldor Contracting Corporation
PHONE NUMBER
adh0lh@r.postjobfree.com
adh0lh@r.postjobfree.com
adh0lh@r.postjobfree.com