Manager Service

ANDREW C. GEE

************@*****.*** 904-***-**** linkedin.com/in/andrewcgee1986

PROFESSIONAL SUMMARY

Dynamic, cross-functional operations manager with 25 years of diversified technical, logistics, fleet, and warehouse management experience. Skilled in safe operations management, inventory management, fleet management & maintenance, leadership, customer service, quality, and procurement. Passionate about upholding safety values, delivering results efficiently and effectively. Recognized as a hands-on leader focused on developing talent through mentorship.

KNOWLEDGE & SKILLS

Fleet Management

Fleet Maintenance

Inventory Management

Logistics

SAP

Process Management

Inventory Control

Budget Management

Continuous Improvement

Project Management

Safety Compliance

Procurement

Regulatory Compliance

Warehouse Management

Training & Development

Strategic Planning

Vendor Relations

Contract Negotiation

EXPERIENCE

Inventory Control Supervisor December 2019 - Present Wayfair – Jacksonville, FL

• Oversee the Inventory Control department, including delegation and assignment of tasks and targets

• Evaluate department needs and implement improvement actions to ensure goals completion

• Manage warehouse inventory by managing cycle counts and ensuring shrink is kept to a minimum

• Lead and manage all department training activities

• Manage department by using WMS to identify and fix inventory problems and exceptions Shipping & Inventory Manager August 2018 – November 2019 Commercial Metals – Jacksonville, FL

• Focus on upholding the highest safety standards while simultaneously maintaining accurate inventory of more than 40,000 tons of finished goods until shipped, recognized with 99.5% accuracy

• Lead, mentor, and train a team of 13 direct reports with duties ranging from crane operators, locomotive operators, and inventory specialists

• Oversee department budget, reporting, strategic planning, certification compliance, hiring, and discipline

• Proficient in SAP for inventory management and purchasing supplies for the department Lead Mobile Equipment Technician

Commercial Metals – Jacksonville, FL November 2015 – August 2018

• Maintained, diagnosed, and repaired material handlers, off-road dump trucks, forklifts, loaders, train locomotive, aerial platforms, and diesel-powered generators

• Responsible for effectively communicating with equipment dealers and manufacturers and developing trusted vendor relationships

• Accountable for maintaining parts warehouse inventory with detail and accuracy

• Interacted with department managers, facilitators, and equipment operators to gather information for equipment diagnosis

• Utilized SAP to order all parts and supplies from company central warehouse, sending requests for quotes to external vendors, and creating SAP shopping carts for ordering repair parts Territory Service Manager April 2014 – November 2015 Ten-8 Fire Equipment – Sanford, FL

• Provided estimates for repairs and service

• Diagnosed and repaired fire trucks and associated equipment, including electrical systems for emergency lights and multiplex computer systems

• Ensured accurate parts warehouse inventory on service vehicles

• Repaired Waterous, Hale, and Darley pumps; Akron, Elkhart, and Waterous valves; and aerial ladders and platform trucks

• Maintained excellent customer satisfaction through regular follow-up from work performed Lead Diesel Equipment Technician February 2011 –

March 2014

Northland Services – Seattle, WA

• Supervised project management team on domestic assignments to ports in Alaska

• Diagnosed and repaired container handlers, forklifts, loaders, dozers, cranes, yard tractors, highway tractors, and man-lifts

• Used Dossier maintenance program to document work performed and parts used Service Supervisor 2004 – January 2009

Pape Material Handling – Fife, WA

• Subject matter expert on Hyster forklifts, Bobcat equipment, and Genie equipment

• Supervised and trained 15 technicians while also providing technical support for all service department jobs

• Conducted evaluations, scheduled time, and handled personnel issues with employee improvement plans

• Managed service department budget, strategically planned for fiscal year, and exceeded profit goals

• Ensured all jobs completed in appropriate time frame while upholding company safety and environmental policies

• Maintained the parts warehouse inventory using proprietary software

• Promoted from Senior Lead Technician to Service Supervisor ADDITIONAL EXPERIENCE

Department Manager/Mobile Equipment Lead Technician 2003-2004 James Hardie Building Products – Tacoma, WA

Field Technician 1998-2002

Pape Material Handling – Fife, WA

Lead Mechanic 1994-1998

Manke Lumber Company – Tacoma, WA

COMMUNITY INVOLVEMENT

Board of Directors, Pacific International Trapshooting Association (WA State) 2010 Board of Directors, Gig Harbor Sportsman’s Club 2009-2011 Trap Committee Chairman, Gig Harbor Sportsman’s Club 2009-2011 Volunteer Counselor/Mentor, Western State Hospital 2006-2007 Volunteer Firefighter/First Responder, Eatonville Fire Department 1989-1994 EDUCATION

Bachelor of Arts in Organizational Management

Forbes School of Business and Technology, Ashford University Associate in Applied Sciences

Centralia College – Centralia, WA

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