Manager Store

Shaquille Hill

*** ******** ******, ******* ** **106 Mobile: 901-***-**** E-mail: ***************@*****.***

Professional Profile

Drive to establish and administer company goals, policies and procedures

Able to ensure that the daily financial statements are accurate and timely

Able to make consistent and objective decisions in a timely manner

A dynamic, detail-oriented thinking

Strong interpersonal skills

Resilient multi-task abilities

Ability to explain routine tasks to others as directed

A broad understanding of useful and industry-specific marketing tactics

Strong attention to detail to meet deadlines

Excellent knowledge of Microsoft Office Software (Outlook, Access, Excel, Word and PowerPoint)

Proficient in MS Excel (V-LookUps and Pivot Tables)

Academic Qualification

December 2016 University of Memphis: Bachelor of Business Administration

August 2018 Jackson State University: Master of Business Administration

Work Experience

April 2019 - Present Enterprise Holdings Memphis, TN

Staff Accountant

Performs mid-level general ledger account reconciliations, verify accuracy of data, and report, identify, and correct errors made by both internal and external personnel

Support timely monthly, quarterly, half-year, and year-end financial close, including assigned journal entries, balance sheet account reconciliations, accruals, and overall maintenance of all operational management accounts

Assists in providing schedules and commentary with respects to operating maintenance accounts results and variances, and with the production of working capital, cash-flow reports, as well as applicable commentary

Maintain and update records and reports for profit and loss, taxes, liabilities, and assets

Prepare special financial reports as requested by management by collecting, analyzing, and summarizing account information and trends

January 2017- April 2019 Target Memphis, TN

Executive Team Leader

Ensure guests have the best possible experience in store.

Implement training of company policies, procedures, operational goals and objectives.

Solve multiple problems in a timely and appropriate manner

Ability to communicate clearly and effectively in all situations

Organization daily task for 47-50 employees

Train staff during shifts as well as make schedules and adjustment to hours

Make recommendations or requests and communicate concerns to General Manager.

Count cash in drawers, determine inventory levels, maintain department equipment and supplies.

Recruit new employees for vacant positions. Responsibilities include advertising, initial interviewing, reference checks, and offering hiring recommendations to General Manager

Manage a fulfillment team of 6-8 employees that fulfill online orders

Ensures all online orders are picked in a timely manner

Train fulfillment team on new processes with online orders

October 2016-January 2017 Buckle

Sales Associate Memphis, TN

•Greeting customers.

•Operating cash registers.

•Increasing in store sales.

•Maintaining sales floor appearance.

•Cross-selling products.

•Directing customers to merchandise.

October 2014–Present Best Western Plus Gen X Inn Memphis, TN

Front Desk Director

Demonstrate knowledge of hotel information by answering guest questions and inquiries thoroughly regarding room types, room rates, packages, promotions, the local area and other general product knowledge.

Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests and part-day rooms.

Ensure rooms are correctly serviced and ready for next guest to check-in.

Document all guest requests, complaints or problems immediately notifying designated personnel for resolving the situation.

Count cash in drawers, determine inventory levels, maintain department equipment and supplies.

Coordinate guest room maintenance work with the engineering and maintenance department.

April 2015-April 2016 Innov8 Hotels Memphis, TN

Accountant Assistant

Posted journal entries to ensure accurate company records.

Ensured all reports are processed promptly, such as month end closing reports, monthly forecasting, variance reports and visually reviews for accuracy

Entered data into excel for payroll transaction.

Assist in preparation of all hotel audits

Handles full-cycle Payroll and interaction with team members

Enter in credit card receipts into accounting software

Enter Daily revenue reports into accounting software

November 2011-Febuary 2013 The Cookie Store Memphis, TN

Assistant Manager

Supervised 3-4 employees daily.

Ensured inventory was accurate and placed new orders accordingly.

Verified money and reporting transactions.

Created reports, analyze and interpret retail data

Assist the Store Manager in ordering inventory and product supply

Created positive work environment and training of team members

Ensure baking and presentation of product were fresh and meets company standards

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