Sales Store Manager

Nessie J. Leal

**********@*****.*** **** N. Capital of Texas Highway

210-***-**** Austin, TX 78746

OBJECTIVE

Energetic professional seeking a sales position in a progressive organization that will provide an opportunity to offer exceptional results, meet sales goals and client expectations. Self-starter with a proven ability to drive sales results and willingness to adapt to changing environment.

QUALIFICATIONS

● Over ten years of experience in sales and customer service

● Demonstrated ability to promote and sell goods, services, and concepts

● Driven high performer with proven sales skills

● Ability to adapt to a high-pressure environment

● Reliable, energetic and hardworking

● Bilingual, oral and written professional level Spanish EDUCATION

May 2006 University of Texas at San Antonio San Antonio, TX

● Bachelor of Arts in Psychology, minor in Spanish PROFESSIONAL EXPERIENCE

October 2019 – Present 7 For All Mankind Austin, TX Assistant Store Manager

● Assist with training, coaching, developing and motivating team

● Build client relationships and drive store sales through client outreach

● Contribute to achieving overall store sales goals while also achieving individual sales goals

● Collaborate with sales team and third parties to put on promotional sales events

● Oversee execution of visual merchandising and marketing

● Responsible for all store operations and enforcing policies and procedures

● Assist with managing payroll and store scheduling to ensure proper shift coverage

● Performed year-end inventory procedures

May 2018 – September 2019 Sol y Mar Investments Group, LLC Austin, TX Owner/Manager

● Built business from startup and directed property remodel and design

● Developed and implemented strategic business planning and licensing

● Oversaw first year of operation while ensuring service, safety, and quality standards were always met

● Hired, trained, and supervised team members in daily work assignments to maximize productivity

● Implemented point of sales system

● Built rapport with all vendors and negotiated contracts

● Presented the venue for sales events such as South by South West (SXSW)

● Maintained and analyzed budget and sales data

July 2017 – June 2018 ByGeorge Austin, TX

Sales Associate

● Ensured personal and management sales goals were always met or exceeded

● Developed client base as well as create action plan to increase client base

● Consistently exhibited expertise in discussing and promoting company products

● Approached browsing customers and initiated conversations to determine buying preferences

● Assisted customers with trying on items, finding appropriate sizes, and completing purchases

● Recommended appropriate items and directed or lead customer to selections

● Consistently sent clients written and electronic communication December 2011 – July 2017 Neiman Marcus Austin, TX Sales Associate – Designer Shoes, Designer Handbags & Balenciaga Specialist

● Rookie Top Producer award

● Top producer of department and of entire store several times per year

● Analyzed sales data and solicited sales from existing customers

● Responsible for and developing new customer base

● Consistently increased annual sales over 3 years reaching over $850,000 in annual sales

● Created and implemented sales strategies to meet sales targets

● Evaluated market demands and strived to fulfil them

● Educated sales associates on brand line and new products

● Maintained constant presence on sales floor to address customer needs

● Approached browsing customers and initiated conversations to determine buying preferences

● Recommended appropriate items and directed or lead customer to selections

● Assisted customers with trying on items, finding appropriate sizes, and completing purchases

● Identified and signed customers up for marketing list

● Consistently performed daily targeted cold calls

● Continually opened new revolving credit accounts

● Informed customers of upcoming promotions or customer events

● Replenished display area and maintained visual merchandising presentation January 2009 – December 2011 Country Home Learning Center San Antonio, TX Lead Preschool Teacher

● Demonstrated leadership abilities by supervising two co-teachers and training newly hired teachers

● Communicated with parents and conducted biannual assessment of individual student progress

● Responsible for the social and academic growth of thirty children through daily academic lessons June 2006 – January 2009 New World Spanish San Antonio, TX Lead Preschool Spanish Teacher

● Responsible for the care of students involved in a language immersion program

● Compiled daily lesson plans for a variety of age groups based on student proficiency

● Implemented innovative ways to keep students interested in learning the material at hand

● Provided incentives to motivate students to improve their linguistic and social skills

● Organized creative daily art projects for various ages of students

● Analyzed the performance of each student on a daily basis to ensure academic progress

● Prepared children for annual parent’s day function where they conducted various role plays in Spanish March 2007 – August 2008 Office of the Attorney General of Mexico San Antonio, TX International Legal Case Analyst

● Analyzed complex and detailed international legal cases

● Provided summaries of cases and reported findings to attorneys

● Prepared international deportation and extradition related legal documents

● Trained administrative staff

October 2001 – March 2007 Alta Moda Salon San Antonio, TX Receptionist

● Handled and reconciled daily earnings

● Responsible for opening and closing business procedures

● Performed bi-weekly inventory duties and managed employee schedules

● Scheduled and confirmed client appointments

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