Customer Care Assistant

CURRICULUM VITAE

MUKALU JAMADA

PERSONAL INFORMATION

MARITAL STATUS : SINGLE

NATIONALITY : UGANDAN

DATE OF BIRTH : 03rd/12/1993

RESIDENCE : MUTAI-JINJA

SEX : MALE

RELIGION : MUSLIM

TELEPHONE : +256-*********/+256-*********

Email address : adh07n@r.postjobfree.com

QUALIFICATIONS

Bachelor of Business Administration. : 2018

Uganda Advanced Certificate of Education. : 2014

Uganda Certificate of Education. : 2011

INSTITUTION ATTENDED

YMCA Comprehensive Institute : 2015-2018

Jinja Progressive Academy : 2013-2014

St Peters College School : 2008-2011

Mutai primary School : 2001-2007

COMPUTER LITERACY

MS Word

MS Excel

MS Power point

MS Access

WORKING EXPERIENCE

Kamuli Sugar Limited.

Brief- I am a prominent supervisor and available, reliable at all times order on time Completion of tasks on time Delivery of customers, Provision of reliable information to the customers on time, Perform services for customers such as requesting for release orders Explain, advise on and promote the firms ‘services to customers, Verify accuracy of data on the charts before it is entered into data validation electronic database

Declaration clerk at the Grace Freight Services & Apple freight Uganda limited.

Brief- Ensure that all customs operations are easily followed and minimize risks that would cause any loss to the URA and the clients through following the standard procedures lied down by Uganda Revenue Authority and Ministry of Finance.

Main Job Tasks and Responsibilities

Customs Declaration.

Verification of goods.

Inspection of cargo(with UNBS,NDA & MAAIF)

Cargo nomenclature

Customs valuation

Ensure compliance with all internal controls and established policies and procedures.

CUSTOMER ATTENDANT AT TOTAL UGANDA (OLD PORT BELL ROAD) & MOGAS UGANDA

Brief- Providing the maximum human relation skills and communication in form of customer care services.

This position requires special attention to human relation, conceptual and managerial skills to detailed and high levels of confidentiality and integrity.

Responsibilities in this section:-

Warm welcome to customers

Request for the command by the client.

Purchase of the product requested with a smile.

Recording down invoices and plus cards receipt on issue of fuel, oil and gas

A send off with a smile further business.

Internship Training

Uganda Revenue Authority

Brief-Ensuring that there is a clear flow in daily work operations of the firm and

Responsibilities in these sections.

Customs Declaration.

Verification of goods.

Inspection of cargo (with UNBS, NDA & MAAIF).

Cargo nomenclature.

Customs valuation.

Stock Taking.

Compliance and Business Analysis.

CAREER OBJECTIVE

My career objective is to become a prominent business person in future, promote my relation and communication skills at all levels and as well create a productive line of business society.

STRENGTHS

Great attention on assignments given so as to deliver results on time

I am a great team player who is able to work as a group to accomplish work assignments and achieve organizational goals.

I have a good sounding heath that is free of any chronicle diseases and there for able to put a greater effort in work.

OTHER RELEVANT SKILLS AND ATTRIBUTES

Communication and Social skills

Interpersonal skills

Team working skills

Social skills

Organizational skill

Leadership skills

Decision making skills

Report writing

Technical skills

Financial management skills

Receivable management

Asycuda operation (declaration)

Warehouse operations

OTHER CORE COMPETENCES

Time management has always been my key achievement of all time besides other skills

Preparing financial statements interpret and analyze them as well as making informed decisions about the financial information available

Data collection from various fields using a variety of data collection techniques like sampling, observation, interviewing among others.

INTERESTS

Reading

Doing physical exercise

Travelling especially on official duties

Interacting with people

LANGUAGES

English Spoken & written

Luganda Spoken & written

Kiswahili Learning

Lusoga spoken & written

Samia learning

Runyankole learning

REFEREES

UGANDA POLICE FORCE.

Mr. WANYAMA ANDREW.

Senior Police Transport Officer.

Tel- 077*******.

ASSISTANT DEGREE COORDINATOR YMCA INSTITUTE.

Mr. WAAKO FRED.

Tel-070*-******.

UGANDA REVENUE AUTHORITY.

KYARIKUNDA MARY ASUMPTER.

Field Supervisor.

Tel-078*******.

Contact this candidate