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Customer Service Assistant

Location:
Charlotte, NC
Posted:
November 21, 2020

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Resume:

Jaida Simmons

Huntersville, NC 267-***-**** adh058@r.postjobfree.com LinkedIn- Jaida-Simmons

Objective: Highly motivated team player seeking an opportunity to use skills while continuing to grow and learn in a dynamic workplace

Highlights of Qualifications

Excellent organizational skills; reliable prompt in completing projects

Works cooperatively with a wide range of personalities

Outstanding communication skills, both verbal and written

Work Experience

09/2020-Present Compliance intern, The Big South Conference Charlotte, NC

oScheduling Games

oKeeping Track of calendars

oTaking notes on zoom conference calls

03/2020-Present Recreation Assistant, Parks and Recreation Charlotte, NC

oMaintaining supplies

oGreeting clients

oAnswering to client inquiries

10/2019 –03/2020 Publix Super Market, In-store Shopper Charlotte, NC

oGreet customers through app

oFill orders of items customers’ need, creating a log of when items are not in stock

oOrganizing consumer purchases and store in appropriate area

5/2019 – 8/2019 Christmas Tree Shops, Customer Service Coordinator Woodbridge, VA

oExamined problems for customers

oEnsured that each customer received outstanding service by providing a friendly environment

oSwept store for outdated product

oRecommended products to customers

6/2018 – 8/2018 Shoppers Food & Pharmacy, Cashier Woodbridge, VA

oOperated scanners, scales, and cash registers

oBalanced cash registers at the end of each shift

oMaintained clean and orderly checkout areas and completed other general cleaning duties, such as mopping floors and emptying trash cans

Volunteer Work

oCo-lead for Collins Family Reunion event. A 3-day retreat with seven unique events and 54 participants in Charlotte, NC

oNBA ALL-STAR Ambassador for Charlotte. Advance work and meet/greet team for 2-day event with 10K attendees

oParticipated in 15th Annual Johnson & Wales Trade Show. 10 weeks of preparation for wedding showcase

oManaged the 4th Annual Student-run Sports, Entertainment and Event Management (SEEM) Leadership Conference at Johnson & Wales University. 300 attendees for 1-day conference with key-note speakers, and special events

Education

Johnson & Wales University Charlotte, NC

B.S., Sports, Entertainment and Event Management Candidate, 12/2020

Concentration: Sports



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