Electrical and Electronic engineering tech with over 10 years of experience in the Electrical and Electronics Engineering Industry within Manufacturing, Nuclear, Emission Control, Automotive Diagnosis, Avionics and IT environments, Certified Engineering Tech with OACETT; Experienced in customer support with strong capability of resolving customer issues over the phone. Provided technical support for marketing and sales and maintained quality in all the above profiles.
TECHNICAL SKILLS (Please see at the end too)
Electrical and Electronics: Testing, Component level Troubleshooting, Digital and Analog Design, RF,
Telecommunication, Soldering, Surface mount technology (SMT), Through hole, Supervisory control and data acquisition(SCADA systems), Programmable logic controller (PLC), Electric motors, Instrumentation, Calibration, Commercial Grade Dedication (CGD), Electro Hydraulic Governor (EHG), Tests and maintenance procedures for instruments used for measuring and controlling flow, level, pressure, temperature, chemical composition and other variables in manufacturing and processing, CAD software, Programming Assembler language, Provided technical support to marketing and sales, Electronic process instrumentation; Primary control element and sensors maintenance and application; Gas analyzers
Mechanical: Knowledge of mechanical, Hydraulics, Pneumatics and Electromechanical
Quality Assurance Auditor (QA): Conducted quality audits, Good manufacturing practice (GMP), Standard operating procedures (SOP), Institute for Printed Circuits (IPC), Canadian Standards Association (CSA), Underwriters Laboratories of Canada (ULC), Electrical Power Research Institute standards (EPRI), Lean Manufacturing, 5S, Statistical Proses Control (SPC), 6Sigma, Maintained Electro static Discharge (ESD), WHMIS, Software testing in Hardware using JTAG principle.
Information Technology (IT): PC/Laptop/Server hardware installation, upgrade, troubleshoot and software configuration; Platforms: Windows 2000, XP, Vista, Windows 7-10, Server 2003, 2008, Exchange and Active Directory administration; General knowledge of computer languages such as Visual Basic, HTML; TCP/IP, IPX, DHCP, DNS, SMTP/POP3, NetBIOS, VOIP, VPN: IPsec/PPTP/SSL; Windows Server administration, Firewall configuration; MS Office, MS ACCES, SQL Server, Oracle Server 9i, Document Management, Crystal Reports, Ceridian Payroll; Nortel Products PBX, Call Pilot, BCM400, BCM 50, Phone Systems; ERP System (Visual Manufacturing ) implementation and support, Citrix Metaframe and EDI, RF ID Implementation
Electronic Engineering Tech2, AMD (Advance Micro Device INC)., Markham, ON 2018- present
Work's with AMD's Silicon Validation team in Debugging, Characterization of some boards, help setup various systems and infrastructure to support bring up of new and existing programs. Includes imagining HDD with the latest Windows or Linux images, collecting HW or SW to assist the various team or other lab duties as needed.
Perform or coordinate the implementation of Lab equipment Maintenance on INCAVO and Silicon Thermal heads, Chillers Scope or Analyzer Calibration and to maintain the SCBU Margin Silicon environment
Extensive Debugging using HTD tool and other diagnostic tools, Software testing in Hardware using JTAG principle, Project Management, Procurement using SPR and SAP, Asset management, Evaluating engineering drawings/specifications
Electronic Engineering Tech, Microart Services INC., Markham, ON 2018-2018
Testing, Trouble shooting and repairing Manufactured circuit board where populated with Through
Hole, SMT, FPGA.
Involved in JTAG programing, IC Programing, Developing Test Gigs, and Developing Test Procedures.
Electrical and Electronic Engineering Tech, Celestica Canada Inc., Mississauga, ON 2015–2017
Avionics instruments Testing, Troubleshooting and Repairing using ATP (Board to component level)
ESS (Environment Stress Systems)
Maintained QA practice relating to instrumentation and testing.
Electronic Support Technician II, Parsons Canada Inc., Markham, ON 2013–2015
Automotive Diagnosis in emission control, assembly, testing, trouble shooting, QA, proposed improvements
Customer support, resolve customer issues on phone and reduced onsite visits
Confirming calibration status and standard QA practices relating to instrumentation
Handled variety of Hardware, Electrical, Electronics and Network (IT) issues
Electrical Technologist, Amidyne/Versatile Measurement, Newmarket, ON 2011–2012
Carried out analysis; supervised the building and testing of prototypes; performed cost estimating and cost control
Completed CGD testing and writing reports; conducted calibration and evaluation of incoming electrical, electro-mechanical and electronic components and assemblies to ensure conformance with product specifications and tolerances
Collected and compiled operational and experimental data and assisted in the preparation of estimates, specifications, and reports
Electrical Technologist, Amidyne/Versatile Measurement, Newmarket, ON (CONTINUED)
Created and modified test procedures using Ontario Power Generation (OPG) CMP test procedures for about 20 different EHG modules
Coordinated projects of refurbishment, testing, QA, procurement, shipment meeting all deadlines
Conducted quality audits CSA, ULC, EPRI, GMP and SOP
Quality Assurance Auditor / RF tech, Flextronics, Newmarket, ON 2010–2011
Assembled, tested, troubleshoot to components level all BB mobile phones, Solar Panels
Involved in Quality Assurance Auditor (QA), Collected and compiled operational & experimental data and assisted in the preparation of estimates, specifications, and the reports
Analyst, IBM Canada Inc., Markham, ON 2009–2010
Managed various customer support projects aimed at providing solutions to TD Bank Wealth, Corporate and Retail while working as part of a 150-member team
Supported clients onsite, via phone, email & remote desktop, diagnosed workstations, servers - hardware & software related issues
Server support included adding roles to the server, setting/changing group policies, attaching network printers, delegated user rights & permissions, refreshed servers & ran diagnostics to maintain performance
VPN setup for users, Installation & support of Virtual Servers using VMware, Citrix
Project Manager, TA Networks Inc., Mississauga, ON 2008–2009
Implemented and maintained Nortel Products BCM 400, BCM 50 phone systems on customer sites
Provided technical support, created new procedures to manage technicians’ utilization at the customer sites
Improved invoicing and cash flow procedures using Data base software.
IT Manager, Normerica Inc., Etobicoke, ON 2001–2008
Performed project management duties, including coordinating activities with external consultants during implementation and maintenance
Initiated business intelligent tools, technical support and administration
Supported hardware and software technical issues; oversaw purchasing, cost estimating and cost control duties
Service Manager, SPX Canada Inc., Markham, ON 1997–2001
Managed daily operation of the Service Department; served as a Business Analyst functioning between customers and company
Performed maintenance for Electronic process instrumentations; Primary control elements, sensors and application; Gas analyzers
Maintained and resolved problems in software and hardware for Emission control equipment and other automotive diagnosis equipment
Coordinated and managed field technicians and their schedules to avoid unnecessary gaps in service to customers
Built strong, confident relationships with customers by dealing with them directly for design and implementation of the products with quality
Electrical and Electronic Engineering Tech, Electralert Limited, Uxbridge, ON
Assisted in the design, developed, and tested power equipment and systems involved in SCADA System (PCB board Design, Assembly Language programming.)
Tested& trouble shot to component level, involved in prototype, estimating, costing and purchasing
Conducted Quality audits towards SOP, GMP and required Electrical and Electronic standards
Forman / Supervisor, Asbestos Cement Industries LTD, Ceylon, Colombo
Supervised maintenance in manufacturing of corrugated sheets of 2 plants
Involved in troubleshooting Electrical, Electronics, Electromechanical, Hydraulics, Pneumatics
Ontario Association of Certified Engineering Technician and Technologists (OACETT) Principal in Electrical and Electronics (CET)
Industrial PLC / Robotics Control Specialist Centennial College
Project Management Certificate Centennial College In Progress (p/t)
OACETT Technologist Accredited Ryerson University
Electronic Engineering Technology Diploma Radio College of Canada
Electronic Engineering Technician Diploma George Brown College
Electrical & Electronic Engineering University of Moratuwa
Telecommunication Technician Certificate City and Guilds of London Institute
Engineering Foundation Competencies
Quality Assurance Competencies
Analyzing, diagnosing, correcting, and eliminating failures on highly complex electrical, electronic, computerized, and mechanical components, Software testing in Hardware using JTAG principle
Evaluating engineering drawings/specifications associated with the procurement
Preparing detailed design revisions to resolve design problems, mechanical systems
Reviewing and analyzing event recorder data from multiple systems
Preparing work procedures, coordinating tests, evaluating equipment performance, and researching the use of new equipment and materials
Responsible for treating Customers with respect and dignity and ensuring the needs
Good organization skills.
Ability to effectively communicate with a variety of internal and external customers.
Skills to evaluate, diagnose and troubleshoot problems (Electronic Convertor Units, PC’s, Harnesses, Test stand Hardware and Software, ATP, ESS, PLC (Programmable Logic control) (Allen Bradly, SIEMANS, OMRON)
Skills to evaluate materials, gather and analyze data and determine root cause of problems
Hands on experience in DMM, Oscilloscope, Spectrum analyzer, Frequency generator
Inspect and test DC and AC, low voltage power supply / conversion products, including battery chargers, rectifiers, DC converters, inverters and AC transfer switches up to 75 kW in capacity
Knowledge of testing software, processes and methodologies and failure analysis
Knowledge of IT platforms, database design and programming languages
Knowledge of some: UNIX, NT, database management system
Knowledge and understanding of the design process for systems and printed circuit boards.
Knowledge and understanding of systems and printed circuit board manufacturing processes and equipment.
Knowledge of industry and quality standards.
Knowledge of materials and components used in the construction of systems and printed circuit boards and subassemblies.
Skills in DOS Commands and PC Configurations
Skills in Interfaces, Software Drivers, Hard Drive and Software Configuration.
Knowledge and Skills of some Hardware Communications: RS 232, 485, AFDX or ARINC 664 (Avionics Full-Duplex Switched Ethernet) (Aeronautical Radio, Incorporated)
Demonstrated thoroughness, attention to detail and meticulousness of assembly and testing
Strictly followed the protocols and standard operating procedures
Participated in improvement and preparation of documentation
Ability to solve complicated instrument malfunction problems independently and with minimum supervision
Previous experiences are Electronics Technician, Electronic Circuit Board Repair, and Bench Technician.
Experience in Electromechanical equipment testing, trouble shooting and repairing.