Professional Summary
Over * years Software Quality Assurance experience in Banking, Financial and E-Commerce business domain
Experience in reviewing Project Artifacts, requirements and designed documents
Experienced in writing test plan, test cases, test scenarios, logging defects and generate daily test status report
Proficient in both Manual and Automation Testing with ability to manage the automation of the entire testing cycles and leading the testing team
Extensive experiences in SDLC/STLC and Integration, Regression, Smoke, Black box and User Acceptance testing
Working experience in Agile Scrum, Sprint development process, Retrospective and Sprint showcase
Extensive Hands on experience developing an Automated Test Framework from scratch using HP QTP
Experience creating Automation Test suite using open source Web Automation Tool Selenium WDIO and Java Script Programming languages
Experience in Mobile native and none native app testing using Simulators/Emulators and Real Devices on iOS and Android phone
Experiences using Charles Proxy to monitor and validate request response data between Mobile app and server
Experienced in Mobile testing using Simulator/Emulators and Real Devices using SeeTest and Mite tools
Performed Image-based and Object-Based testing using SeeTest automation tools
Working experiences JIRA, Quality Center, TestRail and other in house project development tools
Extensive experiences working in backend Database Management system for data migration project
Extensive knowledge all types of SQL queries such Select, Update, Delete, Truncate as well as Store Procedure
Working experiences in Terminal Commands in Unix/Linux systems such grep, tail, cp, pwd, less, view, and vim editors etc.
Working knowledge in Restful API crud operations using Postman, swaggers and soapUI
Experience creating QA Test Process, QA Workflow Diagrams, analysis and design PCI compliance structures, Test Analysis Report, Defect Analysis and Prioritization
Experience with training and mentoring team members with product knowledge and business processes
Good expertise in the review and documentation of system test plans; Creating and executing test scripts, test cases and data sets on the basis of product release features, client requirements, technical documents.
Professional Experiences
United HealthCare Hartfort, CT 10/2018 – Present
Position: QA Engineer
Medication Management is a web based application for easy access to pharmacist, physicians, providers and nursing facilities. This application helps participants to manage patient’s information, medications, and hospital visit etc. for reporting as well as billing purposes. This application has the capabilities to add, remove customers and access sensitive data to customers.
Responsibilities:
Develop test plan, test cases, test scenarios and created requirement traceability metrics
Performed frontend UI verifications on portal as well as backend data validation in downstream system including databases
Logged defects in TestRail and generate daily testing progress reports from TestRail
Created tasks in JIRA for QA Related activities and ensured QA Findings during sprint are synched up with TestRail
Install, configure iOS native settings and performed functional and regression test on real devices
Performed accessibility testing on iOS and Android real device and simulators
Maintain high quality test coverage and synched up with Dev, QA and Management team
Performed Black Box, Integration, Regression and End-to-End test from Portal all the way to life cycle of a single search in Portal
Provided risk-based evaluations of overall QA deployment, compliance risks, autonomously acting as project team compliance member and provide ad hoc consultation, as needed, to ensure product quality and compliance
Performed the backend testing to ensure data consistency on frontend by writing and executing enterprise level complex SQL statements
Validate transaction logs to troubleshoot system activities to reduce developers troubleshooting time
NY City Portfolio New York City, NY 03/2016 – 09/2018
Position: QA Analyst
EC Client Reports is a web based applications for clients to login in online to manage and view instant reports for customers. EC reports have the features to create default or custom reports using various filters so customer can view reports anyway they like. EC engine runs on Java Platforms and serves many clients over the HTTP network.
Responsibilities:
Analyzed requirements, provide feedback and create test scenarios from Use Case and Requirements
Wrote test cases, executed test cases, reporting defects, providing daily test status report, conducing defect management meeting, providing test estimation
Performed backend testing using SQL queries and parse log message in Linux environment to find the root cause of the issues
Experienced testing API using Postman, SoapUI and other API testing tools.
Parse back-end log file processing and generating root cause of any issues for any applications
Involved in Smoke, GUI, Functional, Integration, Database, Configuration and System Testing
Worked on Agile Scrum methodology, attended daily stand up, showcase and sprint retrospective meeting.
Attended sprint planning meeting during product backlog selections.
Provident Asset Inc. New York City, NY 03/2014 – 02/2016
Position: System Analyst
Fastest growing asset management company, Provident provides investment solutions, consulting services as well as manages assets on behalf of investors and business. Company provides online as well as on demand solutions for investors.
Responsibilities:
Supported production infrastructures and troubleshoot intraday network outages
Deployed and maintain applications running in servers
Worked on creating, removing and enhancing profiles for internal and external users into the system
Upgrade applications, third party plug-ins and maintain database management systems
Created tickets for applications outages with details information
Maintained documentations such as rollback procedures, installations instructions and server access
Conducted on site and off site team meetings and coordinate team members
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Education
International University of Bangladesh (IUB)
B. S. in Computer Information Systems