Customer Service or Data Entry
Resume:
Profile
A high-energy student currently studying for a Bachelor's degree in accounting and
prepared to contribute to professional roles while further developing acquired skills and gaining real-world experience. Highly organized, responsible, and well-versed in Office365 and Google. Positively impact customer service operations with top-notch communication and critical thinking skills.
Experience
Sales Associate, Skate World; Waco, TX — 04/2019-05/2019
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements, and specifications.
• Answered customer questions regarding sizing and accessories and explained how to care for merchandise properly.
• Engaged with customers to effectively build rapport and lasting relationships.
• Solved customer challenges by offering relevant skating products, equipment, and services.
• Directed guests to correct areas for eating, skating, and other services.
• Monitored seating area and checked restrooms every 20 minutes to keep spotless.
• Prepared and served meals, beverages, and desserts to party guests.
• Cheerfully briefed customers on facility rules, amenities, and party policies. Barista, Tune Up the Manly Salon; Austin, TX — 08/2018-11/2018
• Maintained supply levels in counter and customer areas to meet typical demands.
• Learned every menu preparation and numerous off-label drinks to meet all customer needs.
• Elevated customer loyalty by using strong communication and initiative abilities to resolve customer problems.
• Prevented infections and maintained store professionalism by cleaning and sanitizing work areas (including stylists' work areas) every 15 minutes.
• Supported reception efficiency by taking phone calls, inputting appointments, and collecting payments.
• Created memorable customer experiences by including special services such as head and neck massages during appointments.
• Set appointments for approximately 10-15 clients per day.
• Processed payments by entering sales in the register.
**************@*****.***
LinkedIn.com/in/
ravintomlinson
Waco, TX 76708
RAVIN TOMLINSON
Sales Associate, Metro PCS; Bellmead, TX — 08/2017-05/2018
• Helped resolve client problems quickly with superior customer service.
• Cultivated sales and new business opportunities in new markets to achieve bottom-line results.
• Utilized effective communication and active listening skills to create client rapport to grow profitability.
• Increased revenue by acquiring new customers and determining needs to offer relevant products.
• Assisted in product placement and visual merchandising, maintaining an attractive and inviting appearance.
• Set up over 30 new accounts in one month.
• Set up a calendar with customer birthdays and other special events for a personal touch.
• Completed customer contracts and warranties as part of the administrative aspects of sales.
Education
Strayer University, Washington, D.C. — BSc in Accounting Attending online classes
Robinson High School, Robinson, TX. — Diploma 2018 Received Dean's Scholarship
Graduated in Top 10% of Class
Graduated with a 3.96 GPA
Rank 13 out of 151
Skills
• Account Management
• Cash register operations
• Computer Literacy
• Complaint Resolution
• Exceptional Customer Service
• Inbound And Outbound Calling
• Mathematics
• Microsoft Office
• Multi-tasking
• POS Systems Expert
• Stock Management
• Records Management
• Sales Expertise
• Systems & software
• Technical Support
• Telephone/Communication/Writing Skills
Contact this candidate