• Client liaison
• Performance management
• Problem identification and resolution
• Great attention to detail
• Independent worker
• Working knowledge of Supply Chain Management
Policies
• Extensive knowledge of Labour Relations Act, Basic Conditions of Employment Act and Municipal Systems Act
• Advanced computer literacy
• Confident public speaker
• Approachable
• Friendly disposition
• Enjoy challenging scenarios
• Excel at working under pressure
• Passion for community upliftment
• Member of Golden Key International Honours Society since 2007
• Member of BNI Rhino Chapter
Full Names Ilse Myburgh
Contact Number +27-83-718-****
Email ****.*******@*****.***
Dependents Nil
Identity Number 861***-****-** 1
Nationality South African
Current Address
25 Mallow Place
16 Naboomnek
Arboretum
Richards Bay
3900
Drivers License Code B with own transport
Health Excellent
Language Proficiency
Afrikaans: Speak / Read / Write (Native language)
English: Speak / Read / Write (Fully bilingual)
French: Read / Listen (Beginner)
Ilse Myburgh
Performance Manager Professional Motivator Team Leader Finding and Turning Opportunities into Gold Resilient professional with a wealth of transferable skills gained in the fields of account and performance management. Possess a commitment to delivering customer service excellence and a reputation for ensuring complete customer satisfaction. Able to maximize profits through the analysis of trends and joint collaboration of team members and respective clients. Tenacious in securing customer loyalty and forging strong relationships with business partners. PERSONAL INFORMATION
PROFESSIONAL STRENGTHS AND ATTRIBUTES
July 2010 Certificate in International Trade ITRISA
[Distance Learning, South Africa]
Subjects Complete 1. International Trade Relations 2. International Cargo Movement
3. Introduction to International Marketing
4. International Trade Finance
September 2008 Baccalaureus Commercii in International Trade and Marketing
North West University
[Potchefstroom, South Africa]
Subjects Complete 1. Economics
2. Business Management
3. Business Ethics
4. International Trade Relations
5. Basic Accounting
6. Business French
7. Business Psychology
8. Human Resource Management
9. Inter-cultural Communication
10. Organisational Communication
11. Statistics
12. Personal Financial Management
13. Mathematical Studies
December 2004 Senior Certificate Hoërskool Richardsbaai
[Richards Bay, South Africa]
Subjects Complete 1. Afrikaans First Language
2. English Second Language
3. Mathematics
4. Economics
5. Business Economics
6. Accounting
2019 Business Network International Member Success Programme
BNI
[Richards Bay, South Africa]
2019 Junior Leadership Programme Workforce Staffing
[Pinetown, South Africa]
2018 Intermediate Microsoft Excel Training Force
[Pinetown, South Africa]
2017 High Performance Sales Course Sales Guru
[Umhlanga, South Africa]
2015 Institute of Municipal Finance Managers
Conference
National Treasury
[East London, South Africa]
2009 - 2015 Performance Management Monitoring and
Evaluation Seminars
KZN CoGTA
[Pietermaritzburg, South Africa]
2009 Pastel Xpress Accit
[Mtunzini, South Africa]
2008 Delf A1: French Studies Diploma Level A1 Alliance le Française
[Potchefstroom, South Africa]
2005 Emotional Intelligence Workshop EQ Institute
[Potchefstroom, South Africa]
FORMAL EDUCATION
PROFESSIONAL DEVELOPMENT
Aug 2019 – May 2020 Sales Manager Nashua Zululand
[Richards Bay, South Africa]
Company Type • Office Automation
Key Activities
• Management of sales force to achieve monthly and annual targets
• Departmental financial budgeting and management
• Performance management of staff
• Selling Nashua products to corporate clients
Reason for intention to
leave
• Retrenchment
May 2016 – 30 June 2019 Business Development Consultant Workforce Staffing
[Richards Bay, South Africa]
Company Type • Staffing service provider
Key Activities
• Sold Workforce Group products and services to Corporate Customers
• Conducted Boardroom presentations
• Generated lucrative pipeline of clients by building profitable relationships
• Ensured client retention and customer satisfaction through effective key account management
• Supported clients by providing profitable HR consulting on best practice Industrial Relations practises
• Directed new business development for the area
• Achieved top sales in KZN region in 2017
Reason for leaving • Company restructuring
•
April 2009 - April 2016 Performance Management Specialist and Key Account Manager
Umphumela Management Consulting
[Richards Bay, South Africa]
Company Type • Performance and business consultancy Key Activities
• Built prosperous relationships with potential client
• Ensured excellent service delivery for client retention
• Consulted municipalities on the implementation of best practice Performance Management Strategies
• Assisted clients in achieving Clean Audit Reports from the Auditor General for the 2013/2014, 2014/2015 and 2015/2016 financial years
• Developed Performance Management Implementation Policies approved by Municipal Councils
• Conducted workshops and presentations to municipal councils
• Performed work study investigations to ensure the productivity of departments Reason for leaving • Business owner. Due to in-sourcing of function, decided to pursue other business interests CAREER PROGRESSION
Freelance
2015
Hospitality Coordinator Bayview Lodge
[Richards Bay, South Africa]
Company Type • Hospitality industry services
Key Activities
• Assisted lodge with freelance services for the implementation of an effective reservations system
• Assisted, when need, patrons with hospitable services
• Ensured daily stock reconciliation and inventory management
• Performed invoicing and debt collection services
• Developed cash-up procedures to enhance sales and minimize losses Reason for leaving • Freelance services provided to enhance profitability of the lodge
•
April 2008 - March 2009 Admin Officer City of uMhlathuze
[Richards Bay, South Africa]
Company Type • Municipality
Key Activities
• Developed document management system for the Office of the City Electrical Engineer.
• Compiled performance management reports for the department
• Promoted the implementation of strategies to ensure the achievement of departmental targets.
• Facilitated the public relations of the department and addressed community enquiries.
• Coordinated the 2009 Annual Association of Electrical Undertaking Conference in Richards Bay. Reason for leaving • End of contract
September 2006 Business Analysis and Development Consultant Gijima AST
[Richards Bay, South Africa]
Company Type • ITC Consultancy
Key Activities
• Freelance consultant responsible for the work study analysis of the Office of the City Electrical Engineer.
• Assessed departmental staffing status quo versus requirements.
• Developed strategic improvement strategies.
• Compiled job descriptions in aligned to strategies. Reason for leaving • End of project
January 2002 - July 2002 Office Assistant Denlins Marketing
[Strand, South Africa]
Company Type • Financial consultancy
Key Activities
• Analysed and qualified clients’ financial status.
• Processed electronic applications.
• Provided general admin assistance.
Reason for leaving • End of project
CAREER PROGRESSION (continued)
* All certificates available upon request
Anne-Marié Hitzeroth
Branch Manager
Workforce Staffing
Tel: +27-83-291-****
Nombuso Nsele
Senior Manager
City of Umhlathuze
Tel: +27-71-682-****
Danie Lubbe
Deputy Municipal Manager
Uthungulu District Municipality
Tel: +27-83-627-****
REFERENCES