PRADEEP SALDANHA

Dubai, Al Nahda *. UAE

Mobile: +971-********* Email: adgzoj@r.postjobfree.com

IT Infrastructure Support Lead / Network Administrator

A qualified Technocrat and a dynamic IT professional having rich and insightful experience of 14 years, including over 12 years of International (UAE) tenure, seeking leadership challenges

Profile Highlights

Strong technical expertise in multiple Routers & Switches, Protocols, LAN/WAN technologies, Platforms (OS) languages, Oracle database, Security products, Other Tools & Utilities. Similar functional knowledge for healthcare, construction, teaching, hospitality and IT sectors.

Accomplished track record of network management, network security administration, system administration & technical support with special experience of network analysis / design / integration / administration and support, IT operation management, IT documentation and audit preparation along with database administration of systems, data backup procedures and providing technical support.

Exclusive experience in IT infrastructure operation management & service support delivery by design, re-engineering and deployment/change of process & technology for optimum and high availability; Proactive and preventive maintenance of system (computing & network); Communicate & coordinate with all stake holders to meet business demands; Requirement analysis & solution design of service delivery; Service level, capacity, availability, continuity, security design.

Similar experience in System (computing & system) administration through selection, deployment, configuration, operation, monitoring &support of active components (server/client/network); user definition/access control, network address/routing protocol assignment; remote service support & configuration & support of system services; authentication/authorization services and disaster recovery management.

A complete team leader who drives the team to performance excellence, knowledge transfer, motivation and mentoring as well as a team player with analytical, problem solving, planning, communication and interpersonal skills.

Core Strength

Microsoft System Center Configuration (SCCM)

IT Service Delivery Management

IT Infrastructure Management

Network Operation Management

Network Administration

Network Security Operation

System Administration

Technical Support

Trouble Shooting

Team and People Management

Professional Skills:

Configuring and Managing Windows Server Roles and Feature according to Server’s Functionality And Need with Windows 2008 / Windows 2008 R2 / Windows 2012 /Windows 2012 R2 / Windows 2016 / Windows Server 2019

Configuring and Managing Network Security (SonicWall NSA, Cisco ASA, Software Based Firewall).

Configuring and Managing Wireless Access points (Sonicpoints, Aruba, Meru, Cisco, D-link,)

Configuring and Managing Exchange Server 2007/2010/2013/2016/2019 for Organization as well as Hosted for multi tenants.

Configuring and Managing BES Server for Organization.

Configuring and Managing Lync Server 2010 / 2013 / Skype for Business for Organization as well as Hosted for multi tenants.

Cluster configuring and Managing for Fault Tolerance.

Implementing, Configuring and Managing VMWare Enterprise and HyperV for Virtualization.

Core Expertise

Microsoft System Center Configuration Manager (SCCM)

Microsoft Active Directory

Microsoft DNS Services

Microsoft Exchange

Microsoft Skype for Business

Microsoft Office365 Cloud services

Microsoft Hyper-V + VMware.

Microsoft Clusters

Shared Storage (SAN)

Dell Sonic WALL

Cisco Basic Configuration.

Backups

Windows Backup Server

EMC Networker with Data Duplication (DeDup) Back Up compression Veeam Backup and Replication

Routers and Firewall

Configuring Firewalls with Firewall Access Rules on Interface.

Configuring Site-to-Site as well as Dial in VPN for Remote Access.

SonicWall NSA Series

SonicWall ES Series

Barracuda Email Security Appliance

Technical Qualifications

Microsoft System Center Configuration Manager (SCCM) – Certified.

ITIL v3 – certified

Hardware and Networking (A+) - Certified.

(E-office) MS word, MS excels, MS PowerPoint, Outlook & Internet.

CAREER GROWTH

Al Khayyat Investment, Dubai, UAE.

Dubai, UAE

IT Infrastructure and Security (2015 to 2019)

Responsibilities:

Al Khayyat Investment is Group of Companies. AKI Group have huge investment into Retail, Healthcare, Contracting, Automobile and Real Estate. My Primary Role is to take care of entire IT Infrastructure including Multi Site Active Directory, Exchange Servers, Firewall, Storage as well as Enterprise Grade Servers.

Accountabilities:

Currently reporting to the Network Solution Architect and leading a team of resources for support service delivery providing technical and network support.

Accountable to lead a team for functional/technical design, prototyping, configuration, system testing/migration support, optimum operation and high availabilities of all aspects of Data Centre.

Managing designs including LAN/WAN topology, internet service points of presence, secure remote access (via SSL/Web VPN/Firewall/DMZ), design & configuration.

Responsible for optimum operations as well as high availabilities of more than 1000 network devices which include routers, switches, firewall and servers.

Involved in continuous design & development of the network infrastructure by conducting research, topology, capacity & network analysis to determine optimal solutions for network enhancement.

Spearheading support of day-to-day network security policy regarding users on the LAN/WAN network & VPN using Fort iGATE 3040B, 620B firewall.

Supporting IP MPLS backbone cloud and provide the support for 22 IPVPN, FNG Subsidiary companies.

Performing daily team administration routines as well as team development and people management activities to improve team productivities.

Working on cloud solutions on Microsoft Azure platform.

Monitoring Virtual Machine and Virtual Network on Microsoft Azure .

Develop solutions to customer problems using the best technologies available.

GALADARI MOTOR DRIVING CENTER

Dubai, UAE.

IT Administrator (April 2008 to November 2015)

Responsibilities:

Providing first level Technical support to staff for IMG Theme Park Project.

Installing and configuring computer hardware, operating systems and applications.

Installation, Configuration and Administration of Windows Servers 2000/2003,FTP, DNS, DHCP, TFTP

Taking weekly and daily backup as per requirement and configuring computers for Auto backup.

Monitoring and maintaining computer systems and networks,

Working on Cisco switches, routers, access points and Firewalls configuration and troubleshooting.

Configure and troubleshoot VPN's (IPSEC, SSL, and Flex).

Troubleshooting system and network problems and diagnosing and solving hardware/software faults

Replacing parts as required for desktops, laptops and printers.

Configuring Cisco switches, routers, access points,

Setting up new users' accounts, Emails, installing printers, setting up a shared document network and dealing with password issues as per requirement.

Supporting HR team and Visa section to prepare passport size photos and ID cards.

Daily checking Conference room projectors and Server rooms

Conducting electrical safety checks on computer equipment, Testing and evaluating new technology

Taking staff through a series of actions either face to face or over the telephone to help set up systems or resolve issues.

Liaising with Suppliers as per IT requirement.

Always available on mobile to staff for their requirement and responding within agreed time limits.

Working continuously on a task until completion (or referring to third parties, if appropriate)

Establishing a good working relationship with staffs and other professionals.

AMERICAN POWER CONVERSION INDIA PVT LIMITED

Integrated Circuit (IC) Programmer (2007)

Responsibilities:

PCB Assembling

IC Programming

Performing Daily Activities like Production per Respective.

Products Maintenance daily, Weekly and Monthly.

Worked on Programs like Multy Apro, Dataio, Softec, Advincapp

PROJECTS:

Participated in PWT Team for Productivity Improvement.

Activity Participated in Innovation & Suggestion Schemes.

Educational Qualifications:

Hardware and Networking

Ministry of Higher Education, Dubai, UAE

Bachelor of Comers (B.Com)

MANGALAGANGOTHRI, Karnataka State, INDIA - 2007

Diploma in Audio visual technician – 2003 - 2005.

Job-Oriented Pre-University

GOVT. Pre-University College, Karkala, India.

S.S.C (2003)

St. Lawrence High School

Attur, India.

PERSONAL DETATION:

Name : PRADEEP SALDANHA

Permanent Address : Near St. Lawrence Church, Attur,

Karkala,

Udupi dist.Karnataka-576117

Nationality : Indian

Date of Birth : 27-10-1987

Age : 28 years

Gender : Male

Marital Status : Married

Religion : Roman Catholic,

Languages known : English, Hindi, Kannada, Konkani,Tulu.

Passport no : F 6831213

DECLARATION:

All the above information Submitted are real and licensed, therefore I adopt all rights to declare them.

Place: Dubai

Date : Pradeep Saldanha

Contact this candidate