SUDHARSHAN BHARADWAJ L (BE PMP)
967-***-**** ********@*****.**.** DOB: 03-May-1991
EXECUTIVE SUMMARY
A PMP certified project manager with 8+ years of professional experience in delivering multiple projects within stipulated time, resource and budget constraints, and in aligning project execution with the strategy and ethics of the organization.
Skills: Project/Program Management, PMO, MS Projects, MS office, Team management, Leadership experience in a multicultural setting, Change management, SCRUM, Waterfall and Agile, Lean, Kanban.
Recognized by the senior management at TCTS for improving the customer satisfaction (CSAT) level on various projects by identifying and implementing service improvement plans (SIP) and thereby increasing the net promoter score (NPS). Awards received: Tata Extramile, Tata Bravo, Tata Hifi, Tata Thankyou.
A project management enthusiast and a member of PMI Chennai, PMI Kerala and PMI West Bengal Chapters. Attending PMI conferences and knowledge sharing sessions regularly to stay updated.
PROFESSIONAL EXPERIENCE
Company: In-Solutions Global (ISG), Chennai, TN
Experience: Project manager – May 2020 to Present
As a project manager, I’m responsible for delivery of multiple projects and for reporting the project/program progress to the CPO of the organization.
Coordinating internal resources and third parties/vendors for the flawless execution of projects. Ensuring that all projects are delivered on-time, within scope and within budget.
Assisting in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Developing a detailed project plan to monitor and track progress and to ensure resource availability and allocation.
Managing changes to the project scope, project schedule and project costs using appropriate techniques.
Measuring project performance using appropriate tools and techniques specifically to analyze the successful completion of short and long-term goals. Report and escalate to management as needed.
Performing risk management to minimize project risks.
Delegating project tasks based on junior staff members' individual strengths, skill sets and experience levels.
Performing project closure activities by recording lessons learned and obtaining sign-off from various stakeholders.
Company: TATA COMMUNICATIONS TRANSFORMATION SERVICES LTD (TCTSL), Chennai, TN
Experience: Nov 2012 to May 2020
Senior project implementation manager - Jul 2019 to May 2020
Project implementation manager – Sep 2016 to Jun 2019
Junior project implementation manager – May 2014 to Sep 2016
Telecom engineer – Nov 2012 to May 2014
Coordinate with all involved stakeholders for efficient project delivery in terms of scope, time, cost, communications & documentations.
Responsible for end-to-end project management from gathering requirements through to the delivery of the project using PMI project management guidelines.
Responsible for acquiring detailed requirements from the client and scope preparation thereof.
Responsible for creation of schedule and calculation of the project costs.
Responsible for project risk & issue management.
Responsible for internal & external coordination & communication with all the project stakeholders.
Responsible to work closely with the Design Engineers to accomplish the project milestones efficiently.
Responsible for drafting and maintaining the project information & documentation. Recording the lessons learned and best practices.
Reporting & communication of project progress.
LEADERSHIP EXPERIENCE:
Directly managed 15 project team members at TCTS. Demonstrated leadership and management skills by advocating & training team members on PMI’s project management guidelines.
Identified and implemented process improvements through cross functional collaboration by encouraging teams to step out of the functional silos.
Increasing the team’s performance by performing governance and quality management activities. Conducting lessons learned, RCA meetings with client (onsite) & team members (offsite).
Coaching and supporting the team on managing escalations and expedite requests. Creating training plans and conducting training for the new joiners by strongly preaching our leadership signature. Coaching team members on emotional intelligence and conflict resolution techniques.
Volunteered and a led a team of 10 members to the BCP location to assist TCTS in their Business continuity plan (BCP).
Captain of TCTS football team. Runners-up at the National level Sports carnival conducted by TCTS.
TRAININGS & CERTIFICATIONS:
2018 PMP – Project Management Institute (PMI)
2018 Active PMI, PMI Chennai, PMI Kerala and PMI West Bengal chapter member.
2020 Trained in Agile, PMI-ACP and MS Project.
2020 Adhering to PMI’s continuous learning pedagogy, I have gained 100+ professional development units.
EDUCATION:
2012 Anna university - B.E (Electronics and Communication Engineering), Chennai
2008 Higher Secondary Course (12th) from S.R.D.F.VivekanandaVidyalaya, Chennai
2006 Secondary school examination (10th) from S.R.D.F.VivekanandaVidyalaya, Chennai
DECLARAION:
I do here by declare that the particulars of information and facts stated herein above are true and complete to best of my knowledge.
PLACE: Chennai Signature
DATE: L. Sudharshan Bharadwaj