Assistant Customer Service

ANJALI SHELKE

E **,phase *,Tulsi Astha,Tulsi city,near essar petrol pump,kharvai, badlapur east 421503

CONTACT: 845-***-****,937*******

E-mail: ******.*********@*****.***

OBJECTIVE :

As a diligent, confident, optimistic person, I have a strong desire to make a good career in a competitive organization so as to achieve my goals keeping in mind the objectives of the organ.

Role : -my role is to give good service to customer with good solution. Take their feedback even the work is done.

CAREER OBJECTIVE :

Aim to be associated with a progressive Organization that gives me the scope to apply my skill and to involve as a part of Team and dynamically work towards the growth of the Organization.

To be a member of a prestigious organization which offers absolute exposure challenge and bright career.

PERSONAL SKILLS :

Initiative and drive for success

Good ability to work in a Team

Good Interpersonal Skills

Inquisitive for learning

Selfmotivator

Honesty

Self Confidence

Hard Working

Other knowledge :

Basics

MSOffice

Internet Application Knowledge.

WORKEXPERIENCE

Town & County, UK

July 2007 -Feb 2016

Telecaller / sales assistant

To manage the petrol station

To promote shell drivers club

To manage the shop

To give a good customer service

To solve customers problems.

Worked as a Telecaller in ICICI bank. 2002-2005

To call customers everyday.

To take feedback from them.

To make an appointment.

Providing customer service and

understanding the needs of the client.

Managing the team effectively to ensure achievement of target and performance.

Presentation of proposals for business development.

Educational Qualification

SSC - March 2000

HSC - Feb 2002

S.Y.B.COM – Nov 2006 from Byk College of Commerce.

Languages Known : English, Hindi, Marathi.

Date of birth -- 06/12/1984

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