Data Customer Service

Sruthi Suneesh

Business Analysis Business Administration Project Management

Dedicated and smart working individual with good interpersonal, communication and presentation skills to work at all levels of the organization. Style that exhibits high energy, teamwork and the ability to relate to diverse work groups. Quick to learn and apply new strategies and adapt quickly to challenging environment. Excellent speaking and writing skills in English for expressing ideas, documentation and knowledge management.

******@*****.*** +1-669-***-**** Santa clara, USA WORK EXPERIENCE

Administration Specialist

EmDesic Technology Solutions Denmark ApS

06/2014 - 11/2018, Aalborg, Denmark

Overall administrative support to project execution and management .

Arrange team meetings and track items for action. Maintain company documentation.

Support to payroll processing, review and execution of payroll tax, company taxes etc.

Maintaining company intranet at Podio with updates about company events and employee materials and documentation. Organize and conduct employee social events.

Back office Analyst

The Royal Bank of Scotland (RBS)

10/2009 - 12/2010, Chennai, India

The work was to recover for RBS insured s accident related damages from the faulty third parties.

Interacting with other insurance companies, solicitors and repairers in UK to mitigate the damage cost and also customer service by updating the customers regarding the progress of the claim through cold calling and letters.

Have gained good knowledge in Banking and Back office and Frontline Functions during the training programs provided by RBS for 1 month continuously.

EDUCATION

Master of Business Administration (MBA) in

Finance and Marketing

GRD Academy of Management

08/2007 - 05/2009, Coimbatore, India

Corporate Finance Marketing

Human Resources

SKILLS

Business Analysis Business Administration

Project Management Customer Service Tableau

CRM (Hubspot) MS Office suite Google Suite

COURSES/CERTIFICATES

Business Analytics Nanodegree offered by Udacity

(03/2020 - 05/2020)

SAP (ERP) Integration of business processes

(09/2017 - 10/2017)

Problem Solving with Excel offered by Coursera

(04/2017 - 04/2017)

Data Visualization and Communication with Tableau

offered by Coursera (01/2016 - 01/2016)

Mastering Data Analysis in Excel offered by coursera

(12/2015 - 12/2015)

edX Verified Certificate for Innovation and Information Technology Management (offered by IIM Bangalore)

(08/2015 – 09/2015) (08/2015 - 09/2015)

PROJECTS

CRM with Hubspot

Develop and utilize CRM in Hubspot

Tableau for Project Management

Guided project by coursera

project management

Project Platform Asana

Data Visualization in google slide

Guided project by coursera

Analyse NYSE data (04/2020 - 04/2020)

Analysing NYSE data using excel,develop a dashboard for a profit loss st atement, create financial forecasting model using 3 scenarios . Build data dashboards (05/2020 - 05/2020)

create visualizations using tableau that tell's a story to reveal insights from a data set.

Interpret a Data Visualization (03/2020 - 03/2020) Analyzing the data dashboards and drawing insights. Achievements/Tasks

Achievements/Tasks

Courses

Contact this candidate