Samantha Joji Bucay-Souza

** * ********** ***. ******, MA 01826

978-***-**** • adgzam@r.postjobfree.com

Self motivated individual, with healthcare and customer service experience, seeking to apply skills and knowledge to healthcare, human resources & related positions while also optimizing opportunities to gain new versatile skills within similar fields. HIGHLIGHTS

-Medical terminology knowledge

-Time management

-Strong communication skills

-detail oriented

-Interpersonal skills

-Attention to detail

-Multi-tasking abilities

-Able to participate in multidisciplinary team approach

-Works well under pressure

-Energetic and Approachable

EXPERIENCE

Pharmacy Technician, Walgreens December 2018-Present

-Directly assisted 50+ patients a day, responding to inquiries and problems

-Oversaw inventory levels, implementing new processes that ensure 100% stock availability, and or timely arrival of special orders.

-Commended for efficient and accurate skills in dispensing and calculating medication dosage

-Verify insurance eligibility and coverage; resolve insurance issues and claims

-Prepare, count, compound, and label medications for pharmacists to verify prior to dispense. Mental Health Volunteer, Wisdo April 2018-May 2019

-Wisdo App Interface: Peer Counseling

(PCA) Personal Care Attendant, Cerebral Palsy August 2016-April 2018

-Provided basic patient care

-Monitored vitals and determined patient needs

-Eliminated impediments of quality of life, with critical thinking

-Medication management

Barista, Starbucks November 2014-November 2016

-Efficiently handled different obstacles within the company, while providing prompt and friendly quality service.

-Recognized for delivering exceptional customer service consistently

-Maintained sanitary work environment in compliance with local and state QASA audits

-Received Green Apron Card for: “Always willing to learn, remaining calm, and alert, and ready to take on a challenge”

(PCA) Personal Care Attendant, Veterans Affairs June 2015- August 2015

-Provided basic patient care

-Monitored vitals and determined patient needs

-Performed sterilization procedures

-Tube feeding management

EDUCATION

Associates of Science Graduated, May 2020

Middlesex Community College

-Liberal Arts & Sciences: Psychology Pathway

Certification & Licensure December 2018

Board of Pharmacy

(Cpht) Certified Pharmacy Technician

Diploma June 2013

Somerville High School

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