Office Assistant Service Representative

ASHLEY M. WILLIAMS

**** * ******** ** *** **, Boise, ID

E: ****************@*******.*** P: 208-***-****

EXPERIENCE

Virtual Office Assistant, 2014-2017

*** **** ******, *****, **

Answer incoming telephone calls

Accurately document call notes and requests

Convert handwritten notes into digital documents

Offer prompt response to all requests and tasks

Provide recommendations for appointment scheduling

Wholesale Representative, 2011-2018

Scentsy Wickless Candles, Nampa, ID

Manage inventory of best-selling products

Promote and sell products to friends, family and public

Generate invoices and collect payment electronically

Resolve order issues and maintain customer satisfaction

Generate innovative ways to sell products to meet sales goals

Waitress/Host, 2010-2011

Waffle House, Nampa, ID

Welcome customers in a friendly and respectful manner

Seat customers in an orderly fashion

Take accurate food orders and provide recommendations

Serve meals quickly while fielding customer requests

Presented customers with a positive experience.

Customer Service Representative, 2009-2010

Toys R’ Us, Nampa, ID

Provide customer service to new and existing patrons

Perform cashier duties when required by management

Clean store and stock shelves in an orderly fashion

Helped customer locate new and best-selling products

Presented customers with a positive experience.

EDUCATION

Scism Teen Parent Academy, Nampa, ID

Graduate - 2008

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