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Customer Service Support

Location:
Broomfield, CO
Posted:
October 15, 2020

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Resume:

DERESA LYNN PEREZ

**** **** **** ******,

Bldg. *0, #302, Denver, CO 80260

adgz5b@r.postjobfree.com

720-***-****

OBJECTIVE

Self-motivated individual with a capacity for providing customer service to a multicultural population. Ability to shine in a fast-paced environment and succeed under pressure. Strong analytic and problem-solving skills. Enjoy exceeding customer expectation.

SKILLS & ABILITIES

•Maintain composure and professionalism in a fast-paced environment

•Analytical/Attention to detail

•Screening/Scheduling

•Intermediate Spanish-2 years Spanish

•Positive Attitude

•Verbal/Written Communication/Electronic

•Building community relationships

•Computer Proficient

•Maintain Clean and Safe Environment

EXPERIENCE

ESP PARAPROFESSIONAL WESTMINSTER PUBLIC SCHOOLS

10/2015 – 06/01/2017

Support and build positive community relations. Provide individual and group support. Individual instruction, independent skills, assess and provide support to behaviors. Support toileting and feeding. Opening/Closing Procedures. Team/All Staff Meetings and Trainings.

DIRECTOR EARLYCHILDHOOD PROGRAM ADAMS 12 FIVE STAR SCHOOL 02/1998 – 08/2014

Manage dual-site at risk Preschool Classroom. Supervise/Train/Evaluate staff. Purchasing, Inventory, Returns, and Stocking. Online Assessments. Analytical and Problem Solving. Team/All Staff Meetings. Interviewing/Qualifying admissions. Data Collection/Input. Written/Verbal Communication. Peer Coach Social Emotional. Toileting and Eating support. Meet goals and needs of individuals of special needs. Administrative. Customer Service. Compiling information.

EDUCATION

FRONT RANGE COMMUNITY COLLEGE, WESTMINSTER

ASSOCIATES IN APPLIED SCIENCE/EARLY CHILDHOOD EDUCATION/SPANISH

Graduated 06/1992, 3.5 GPA, Dean’s List

LEADERSHIP

Peer Coach Incredible Years Social Emotional Component, Observed and assisted Teaching Peers, led and directed parent meetings in building family and community support.



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