Manager Sales
Resume:
RICARDO MELENDEZ
PRODUCTION MANAGER
// Business Development // Production Manager // Food & Beverages Industry // Food Service Operations //
// 407-***-**** // ****************@*******.*** //
// WORK EXPERIENCE
Production Manager
Bar Harbor Seafood / Orlando, FL / Mar 2018 - Present (2 years 3 months +)
• In charge of conduct regular department, group meetings to validate and reinforce techniques, processes in the areas of safety (OSHA), manufacturing, quality and food safety
• Ensuring that Production Associates are processing product lines in full accordance with HACCP and GMP
• Ability to prioritize and adjust quickly to a rapidly changing work environment with minimal supervision to meet internal and external customer needs and/or specs
• Planning and organizing employees’ schedules based on production
• Ensuring team adherence to health and safety regulations meeting the established quality control standards
• Overseeing production processes and re-negotiating timescales or schedules as necessary
• Selecting, ordering and purchasing materials
• Organizing the repair and routine maintenance of production equipment
• Liaising with buyers and marketing and sales staff
• In charge of quality control before and final process
• In charge of production labels and final packing review Business Development
Bar Harbor Seafood / Orlando, FL / Jan 2016 - Present (4 years 5 months +)
• Marketing strategies were established to promote existing and new products.
• Processes were established to identify customer needs and objectives, including but not limited to competitors' products and prices, and with this the development of proposals to fully support customers.
• A partnership bridge was built with the sales department to understand our clients, and with this, collateral materials were developed, taking advantage of market opportunities.
• Specific strategies were developed to retain important clients.
• Participate directly in industry and marketing groups whenever possible.
• Consulting and support were provided in the development and implementation of product demonstrations, training programs and printed materials.
• Consulting and support requests for information related to the product from internal and external sources, being the main contact for customer service problems related to the company's products.
• Recommendation and monitoring of new product opportunities.
• Recommend modifications to existing products to meet customer needs.
• Collaboration in the development of sales and marketing aids, literature, brochures, graphic advertising and similar materials, and promotional efforts. Sales Manager
Halpern's Steak and Seafood / Orlando, FL / Apr 2014 - Dec 2015 (1 year 9 months)
• Management of sales staff to maximize sales and gross profit.
• Coaching routines were established to ensure and meet the performance standard
• Strategic sales were generated to the new and existing customer base in partnership with the sales and marketing department.
• Support was provided to all levels of the company, customers and their managers or owners, brokers and manufacturer representatives.
• Tracking sales progress, production and adjusting pricing / marketing strategies to appropriate profit margin levels
• Management of personnel and related disciplinary matters.
• Individual guidance to employees in the performance of their duties in accordance with applicable laws and within the company's policies and procedures.
// EDUCATION
Bachelor’s Degree, Business Administration and General Management University of Puerto Rico
// LICENCES & CERTIFICATIONS
Seafood HACCP Alliance Internet Training – Cornell University Issued July 2020
ServSafe Manager - Bar Harbor Seafood
Issued Jan 2020 - Expires Jan 2025 // #18904041
Heartsaver Bloodborne Pathogens - American Heart Association
# IMP188BN92RW
Heartsaver CPR & AED Online Part 1 - American Heart Association
# IMP18FRTJDNN
// SKILLS
Forklift Operator • Sales Process • Customer Relations • Logistics Management • Computer Proficiency • Direct Sales • Bilingual Communications English/Spanish • Collections • Seafood • Meat • Specialty Items • Invoicing • Receiving • Quality Control
// REFERENCES
Jeff Hazell
Owner of Boston Lobster Feast and Boston Harbor Seafood Market Founder of Bar Harbor Seafood
John Tamanini
General Manager at Samuels and Son’s Seafood South Coast LLC
Jenny Paz
Buyer at Performance Food Group
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