MICHAEL P. HIGGINS

* ******* **** / ******, ** **053

H508-***-**** / C508-***-****

adgxy4@r.postjobfree.com

EDUCATION

NORTHEASTERN UNIVERSITY, BOSTON, MA June 1992

Bachelor of Science in Electrical Engineering

EXPERIENCE

LOGIX HEALTH, BEDFORD, MA 2017 – Present

Manager, Integration Implementation

Managed the setup of new clients to ensure their data could be received, loaded, and processed through our different system platforms. Coordinated with existing clients that needed changes to incoming and outgoing data files as well as the processing of the files due to system conversions. Worked closely with different departments to ensure smooth onboarding of new clients. Managed a team of Integration Analysts and Chart Experts that worked on client projects. Conducted weekly client meetings to foster open communication and ensure ongoing success on projects. CAREFUSION/BD, SAN DIEGO, CA 2009 – 2016

Senior Integration Engineer

Performed system and subsystem integration, technical risk assessment, technical planning, verification, and validation of products throughout lifecycle. Designed and implemented complex system requirements for customers. Determined system specifications, input/output processes and parameters for hardware/software compatibility. Coordinated design and integration of system and subsystems. Analyzed and resolved program support deficiencies. Developed and recommended corrective actions. Conducted technical client meetings and accountable as project manager for pharmacy host conversions. Gained strong HL7 and Healthcare business knowledge. CARDINAL HEALTH, SAN DIEGO, CA 1998 – 2009

Application Engineer-Automation and Information Services Senior Integration Engineer-Pyxis Products

Responsible for design and implementation of computer system interfaces and various on-site software support to customers. Provided technical assistance for the preparation and setup of various system hardware. Conducted technical client meetings and accountable for project management. Supported client’s technical issues 24x7. Worked with sales to provide support to acquire new customers. Gained strong HL7 and Healthcare business knowledge. EUROTHERM GAUGING SYSTEMS, BILLERICA, MA 1994 – 1998 Project Engineer/Manager

Responsible for customer’s measurement control system from sales order to customer acceptance. Configured and tested all software and hardware from customer written specifications. Provided mechanical and electrical installation details of our system before and after it arrives on-site. Responsible for knowledge of all aspects of the measurement and control system from hardware to software to implementation on the customer’s process. Supervised field wiring, mechanical handling and installation of each system. Worked directly with software engineering to develop and implement improved features. EMC CORPORATION, HOPKINTON, MA 1992 - 1994

Customer Service Technician

Provided technical support for customers and field engineers that experienced host/subsystem type errors with company products. Analyzed system problems with product engineers to troubleshoot and repair field replaceable units. Trained on installation and maintenance of all EMC midrange DASD, RAID, and tape products as well as mainframe memory products. Learned AS/400, System 38, DEC, and HP environments and operating systems. Gained strong customer relation skills. COMPUTER / OTHER SKILLS

Operating Systems: Unix, MS-DOS, Win 95, 98, 2000, NT, XP, 2003/2008/2012 Server, Win 7, 10, VAX/VMS, AS/400

Languages: Pascal, Fortran, Basic, Assembly, Forth, HL7 Software: Microsoft Office/Word/ Excel, Access, Timeline, AutoCAD, Valid, Workview, Micro-cap Hardware: Sun Workstation, Macintosh, PC, Pro 350/380, VAX 2000/4000, Alpha, DELL Servers Equipment: Spectrum and Power Analyzers, Wave Generators, Oscilloscopes, TDR Familiar with: Ethernet, TCP/IP, SQL/SQL Server, Interface engines, RS-232, EDI format, HL7, Bomgar, RSS, VMware/vSphere, ESXi, Citrix, Axeda, SAP, XML/HTML, FTP/SFTP Workshops/Training: DISC assessment

NORTHEASTERN CO-OP EXPERIENCE

EMC CORPORATION, HOPKINTON, MA 1991

Project Engineer Assistant

Designed and tested power cables for specific power supply subsystems within IBM’s ES9000 and 3090 mainframe systems. Met with vendors to discuss specifics on designs and to have prototypes built. Installed and certified and ES9000 power supply subsystem at a beta site. Utilized schematic capture software to create hierarchy block diagrams for power subsystem installation manuals. Tested, debugged, and documented fixes for central and expanded storage memory cards with single bit errors, signal integrity problems, and over current conditions. MITRE CORPORATION, BEDFORD, MA 1990

Engineering Aid

Designed and expanded Broadband Local Area Networks and traveled to Air Force bases across the country to install, test and certify them. Reconfigured an existing cable plant system of users to provide Automatic System Monitoring (ASM). Created a database for the ASM and established a remote network enabling monitoring from headquarters. Maintained the Local Area Network (LAN) for my department. Installed and configured Ethernet and Appletalk on computers. Novell server supervisor and Quickmail administrator. Upgraded and installed software for staff members.

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