Software Developer Android
Resume:
AATHIRA MATHEW
Waterloo, ON, Canada. N2L 3L1
*************@*****.*********:***********@**********.**.**
SUMMARY OF QUALIFICATION
Software Professional with experience in Software Quality Assurance specialized in manual verification of software both in mobile and web platforms. Good understanding of JIRA, Confluence and regression testing. In addition, with knowledge in healthcare software applications. Proficient in field of Object-oriented programming (C#, JAVA, C/C++), worked in various platform like Android, iOS, also web technologies (ASP.NET, JavaScript, HTML 5, CSS), and Database management (SQL, MySQL, PL/SQL). Inspired and excited to grow my career in developing, testing and maintaining software.
HIGHLIGHTS OF SKILLS & QUALIFICATIONS
Created QA test plans, wrote and updated test cases
Experienced in executing test plans and documenting test results
Expert in running test cases, tracking and logging defects in JIRA
Communicate with development team to resolve test bug
Performed QA (regression) testing prior to new release
Operated tools like Selenium for UI testing, Jira, Confluence, Visual Studio, Net Beans, Eclipse
Apply database management like SQL, MySQL, SQL Server, MS Access, VBA
Developed client-side programming like HTML5, CSS, JavaScript, XML, JSON, AJAX
Experience in object-oriented programming languages like C#, JAVA, .Net, C/C++
Experienced in troubleshooting network, internet, cable, digital phone and computer issues
Involved in Agile methodologies, SDLC, coding, testing and its maintenance
Strong problem-solving skills, flexible, efficient, adaptability, analytical and critical thinking
Concrete verbal and written communication skills
Working knowledge with Microsoft Office tools like, Word, Excel, Access
Self-starter, quick learner, organized and curiosity to learn emerging program and technologies
WORK EXPERIENCE
Technical Support Representative(Part- Time) February 2019- Present
Gatestone and Co, Brantford, ON, Canada
Knowledgeable technical support and troubleshooting guidance pertaining to network, internet, cable, digital phone and computer issues.
Consult internal software, tools and guides, to research customer issues and implement solutions
Document customer records with log of problems and solutions for use by other Technical Support Representatives
Thoroughly document customer interactions and escalate potential service issues
Communicate electronically and by phone with customers experiencing technical difficulties to determine and document problems experienced
Educate customers in realizing the full benefit of the client’s products and services and look for opportunities to improve our business and elevate customer experiences
Self- management of assigned case and documentation of new or existing case notes
Escalate cases to backend team when required.
Cashier (Part- Time) July 2017- January 2019
Walmart Stanley Park, Kitchener, ON, Canada
Focus to attain maximum efficiency in the production as a team
Ability to do take up different positions played by team members
Software Verification Specialist (Co-op) September 2017 – December 2017
Siemens Healthineers, Kitchener, ON, Canada
Manually run test cases on healthcare products Referral Management, Workflow Orchestrator
Participate in Sprint plan meeting, daily stand-ups and retrospectives
Analyze and report on defect tracking in Jira and performance characteristics
Finding issues and reporting for the better quality of products
Writing test suites to cover functional and non-functional requirements
Quality Assurance/Web testing (Windows/IE/Firefox, Mac Safari)
Test case, test matrix creation and maintenance
Regression analysis prior to new release
Working with development team when tracking and resolving bugs
EDUCATION
Mobile Solutions Development (Co-op) Program January 2017 – April 2018
Conestoga College, Kitchener, Ontario, Canada
Developed a Production control Android mobile App using Android Studio which enables shop floor operators to report and manage the automated part production.
Bachelor of Information Technology Engineering June 2009 -May 2013
Rajagiri School of Engineering and Technology, Kerala, India
Projects
Developed a mobile application using Eclipse and Net Beans that controlled the movement of a robot using touch key pad or gestures which included obstacle sensors included.
Developed a hotel management website using .Net which enabled guests to book their own rooms.
HOBBIES/ACTIVITIES
Attend extra-curricular seminars on telecommunication, robotics and android development
Learning new dance forms
Listening to classical music
Pencil sketching and Oil painting
Contact this candidate