Program Coordinator

JENNIFER DIJAMCO

***** *** ******* **. ***** Clarita, CA 91321

661-***-**** ***************@*****.***

PROFILE:

Experienced in the field of crisis management through project management, public information, and data analysis. Supported the Woolsey Fire’s Joint Information Coordinating Center, Tick Fire tracking and reporting, and COVID-19 real-time situational awareness.

EXPERIENCE:

Homeland Security Advisory Council Los Angeles, CA Program Coordinator March 2020 – July 2020

• Coordinated a portfolio of seven professional development and outreach programs for the crisis management community, including budget management, establishing and maintaining project plans in Microsoft Project, program research and logistics, and leading the development and execution of key performance indicator (KPI) analytics/reporting in Tableau for the C-Suite and Board of Directors

• Established and conducted outreach management strategies to public safety, emergency management, homeland security, and supply chain professionals to increase programmatic reach and impact

• Researched, compiled, and managed COVID-19-related data across the State of California on a daily basis, which provided real-time situational awareness for the Los Angeles Emergency Management Department, the Los Angeles County Office of Emergency Management, and the public Crisis Management Intern June 2019 – March 2020

• Directly supported the Associate Director in analyzing metrics to strategically identify cross-sector partners and professionals who would benefit from attending the programs

• Created and coordinated daily and biweekly situational reports on disaster forecasting, crisis management legislation, and COVID-19 to maintain critical situational awareness across the organization

• Researched and developed presentations on project management and professional development City of Santa Clarita Santa Clarita, CA

Administrative Services Intern June 2019 – March 2020

• Authored the 2018-2019 Fiscal Year Annual Report, Emergency Operations Plan Resource Toolkit, 5G Small Cell Tower Citywide Deployment Report, Smart City Initiatives Lessons Learned, and 2020-2025 Strategic Plan Recommendations

• Supported the City’s response to the Tick Fire (October 2019) by managing employee timesheets in accordance with the California Governor’s Office of Emergency Services’ guidelines and requirements

• Conducted research and analysis of the FY 2015-2019 traffic citation revenue audit, the Green Energy Initiative, and the department’s Employee Training programs Los Angeles County Chief Executive Office – Office of Emergency Management Los Angeles, CA Academic Intern Oct. 2018 – June 2019

• Served as a Public Information Officer (PIO) of Media Monitoring during the Woolsey Fire activation, which entailed authoring print and digital media updates and press releases, planning the local assistance center (LAC) opening, and training LAC volunteers

• Served as Executive PIO Assistant for Joint Information Coordinating Center (JICC) during the Woolsey Fire, including planning daily and weekly social media posts; mapping recovery resources; authoring JICC recovery reports; and coordinating survey outreach and response related to recovery services EDUCATION:

Master of Public Health, National University Los Angeles, CA, 2019 Bachelor of Science, Public Health, National University Los Angeles, CA, 2015 OTHER SKILLS:

Microsoft Office Suite & Project Tableau InDesign MailChimp LucidChart WebinarJam Hootsuite