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Service Representative Insurance

Location:
Phoenix, AZ
Posted:
October 13, 2020

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Resume:

RESUME OF SAMITHA MOODLEY

**** * ****** ***** ******* AZ 85042

Cell: 602-***-****

Email: adgxv1@r.postjobfree.com

Authorized to work in the USA for any employer – Permanent Resident

WORK EXPERIENCE

CCG CATALYST CONSULTING GROUP

CONSULTING ANALYST / CONSULTANT PHOENIX ARIZONA JUNE 2019 TO PRESENT

Duties:

Interview key stakeholders, board members and executive management of a financial institution to obtain information in order to perform an assessment;

Facilitate internal management to collect, clarify and interpret business requirements;

Analyzing data and evaluating the current position of a financial institution;

Plan and analyze data in order to identify difficulties that occur in a financial institution;

Recommend and implement new procedures to improve business operations;

Compile, build and modify tables, graphs and charts used to formulate reports that are provided to clients;

Appointed administrator of the assessment tools used to analyze data from financial institutions.

Analyze price configurations and provide a detailed explanation to the client

Review current contracts to identity key risk terms.

Review Pricing models, NDA,MSA, SLA, Amendment and agenda

Negotiate and review contracts between the financial institution and third party vendors.

SENIOR LEGAL SPECIALIST

MUFG UNION BANK N. A PHOENIX ARIZONA JUNE 2018 TO JUNE 2019

Duties:

•Interpreting and validating complex legal documents including subpoenas, money judgments, court orders;

•Execute court orders including Writs of Executions, Levies and Warrants

•Process debits and credit to customer and general ledger accounts based on the legal order;

•Handle telephone calls and written inquiries internal offices, individuals outside of the branch and customers;

•Accessing risk and minimizing potential loss to the bank;

•Managing high volumes of time sensitive documents, which are critical for audit and records retention requirements;

•Draft necessary procedures to ensure departmental efficiencies and creating new procedures;

•conduct appropriate reviews for regulatory and compliance purposes

SENIOR CREDIT SPECIALIST

JP MORGAN CHASE BANK PHOENIX ARIZONA OCTOBER 2017 TO JUNE 2018

Duties at Chase Auto Finance:

•Assisted customers with a total loss/stolen un-recovered claim that also has a gap waiver or gap insurance product.

•Assisted both primary insurance companies and gap administrators or gap providers for resolution to claims.

•Managed a portfolio consisting of accounts that are 0 to 120+ days delinquent where the customer(s) have had their unit totaled or stolen/unrecovered.

•Skip tracing and collection tools if needed to locate the customers in order to get the primary insurance and the gap waiver/insurance claims paid

ATTORNEY

CF VAN COLLER ATTORNEYS INC. SOUTH AFRICA AUGUST 2012 TO JUNE 2017

Duties:

•Consulted with clients, analyzed client’s risk profile and implemented successful solutions;

•I have 5 years’ experience in instituted Collection proceedings on behalf of FirstRand Bank Limited to repossess vehicles, thereafter recover the deficiency balance from the Defendant;

•Prepared Civil Litigation Pleading, Motions, Subpoena, Discovery and Formal Notices,

•Attended court to argue Motion and trials, reached all authority used in court and trial;

•Reviewing judgments granted and determining the appropriate action to follow;

•I successfully implemented settlement negotiations and memorandum of understanding on behalf of the client;

•Managed and was responsible for Banking Litigation with a caseload of approximately 300 instructions with damages expending from $7 000 to $500 000.

•Maintain litigation means and compliance within Banking Laws and Regulations;

•Analyzed credit agreements on behalf of the Bank;

•I secured a position on Scorpion Legal services panel of Attorneys (Scorpion Legal is a Legal service provide in South Africa);

•This increased my caseload between 30 – 50 cases monthly;

•Attended Family Law cases, including Divorces, drafting Estates documents and maintenance matters;

•Responsible for management of 6 Interns / personal assistances

CUSTOMER SERVICE REPRESENTATIVE

AUTOMAGIC (PTY) LTD BENONI SOUTH AFRICA JANUARY 2010 TO JANUARY 2011

Duties:

•Liaise with insurance companies and claimants;

•Handle customer inquiries both telephonically and by email;

•Research required information using available resources;

•Manage and resolve customer complaints;

•Provide customers with product and service information;

•Process claims and allocate job cards to branches;

•Document all call information according to standard operating procedures.

EDUCATION

1.Degree of Bachelor in Law (LLB) 2011

University of South Africa

2) Post Graduate Degree – Practical Legal Training

Complete with Distinction 2012

School for Legal Practice

3) Springs Girls High School 2004

Matriculated with Exemption

ADDITIONAL INFORMATION

•I was admitted as an Attorney of the High Court of South Africa in October 2013

•Obtained more than 8 years Legal Banking Experience

•Ability to handled heavy caseloads and complex matters

•I hold excellent communication skills



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