HIGHLIGHTS OF QUALIFICATIONS
Over seven years of customer service experience with diverse groups
Eight months experience at Glencroft Assisted Living for Dietetic Technology practicum
Computer skills: MS Word, Excel, PowerPoint; Medical Software: Matrix, Dietary Analysis Program: Crandall, Al Carte, and Tray Card
Excellent decision making, communication, leadership and interpersonal skills
EDUCATION
Associates in Applied Science in Dietetic Technology, 12/2017
Paradise Valley Community College, Phoenix, AZ
Bachelor of Science in Nutrition (Dietetics), 5/2020
Arizona State University, Phoenix, AZ
Clinical Experience
Educated on the proper diet according to their health status. Performed dietary assessments on patients to ensure their correct dietary needs, such as food allergies, food preference, and trouble swallowing. Assisted on trayline to assure that the correct food items were placed on the tray and delivered the cart to the residents. Updated dietary changes in the system and informed the dietitian of their dietary changes and request for nutrition counseling. Performed food audits to ensure correct temperature and food order matched the tray ticket.
Other Training Programs:
Peer Educator, Everyone with Diabetes Counts, Health Services Advisory Group, HSAG, Phoenix, AZ
RELEVANT EXPERIENCE
Nutrition Services
Prepared nutritious meals and special diets according to instructions
Cleaned and sanitized patient rooms, bathrooms, examination rooms, or other patient areas
Delivered presentations on diet, nutrition, or health to promote healthy eating habits and illness prevention and treatment
Managed the preparation of special meals or diets
At community centers, facilitated diabetes management class for HSAG
Customer Service
Gave full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Communicated with customers to resolve complaints or ensure satisfaction
Monitored and reviewed comments to improve performance and create an excellent customer experience
At AMC Esplanade, prepared alcohol or non- alcohol beverages for bar and restaurant guests
Leadership
Organized and supervised games and other recreational activities to promote physical, mental, and social development at Joseph’s Generation
Labeled materials and displayed students work in a manner appropriate for students eye levels and perceptual skills
EMPLOYMENT HISTORY
Peer Educator HSAG, Phoenix, AZ 05/17 -present
Dietetic Practicum Experience Glencroft Assisted Living, Glendale, AZ 05/16 - 12/16
Bartender AMC Esplanade, Phoenix, AZ 03/14 - 05/15
Health Care Abrio Care, Phoenix, AZ 09/12 - 10/15