SUMMARY

**+ years of Epic Analyst build experience

Certified in Willow Inpatient, Medication Orders, and Decision Support, with additional experience in Willow Ambulatory and Beacon. Currenting studying for Willow Inventory 2020

Extensive experience with the build and maintenance of Willow records from POC to PRD for Medications (ERX, NDCs, NDGs) to Alternatives (LMA), Pharmacies (PHR), Departments (DEP), Care Areas (LED), Labels SmartText (ETX), SmartLinks (HHS), Rules (CER), Formularies (EFY), Medication Lists, Preference Lists (LPF)

Extensive experience working with medication charging. Setting up, testing and updating 340b pricing and medication pricing for different location through 1 medication (ERX) record.

Training and working daily Billing and Charging Workqueues for Willow.

Purchasing, transferring and receiving of inventory through Epic system. Evaluate inventory report for usage of stock to determine necessary changes in purchasing.

Assisted in 2017 upgrade, reviewing and updating training materials from clerks to upper management.

Assisted in Go-live support of 5-8 hospital locations working within Service Now Tickets and completing those into Production.

20+ years of Epic Training experience

Extensive experience creating and maintaining current training materials for 5 new projects, helping support through Upgrades for a Go-live,2016, 2017 & 2018.

Extensive experience with the build and maintenance of Willow records in the training environment (MST) and TED.

Assisted in 2017 & 2018 upgrade, reviewing and updating training materials from clerks to upper management.

EXPERIENCE

KAISER PERMANENTE HEALTHCARE, PASADENA, CA

Senior Willow Consultant/Willow Inventory Analyst (May 2020 - August 2020)

Assisting in Willow Inventory build for Out-Pt Inventory for KP Hawaii and NorthWest

Build inventory locations for 20 sites including, Inventory Locations (IVL), Pharmacies (PHR), Balances (BALs), Contracts (PCO), Suppliers (WHS), Reporting Workbench (RWB) and Dashboards and Workqueues

Participated in the Go-live and maintenance of the system through Service Now.

Assisting in reviewing 7 location pricing for updating charging structures for billing and barcode med administration and preparation.

SENTARA HEALTHCARE, VIRGINIA BEACH, VA

Senior Willow Consultant/Willow Billing Analyst (April 2019 - May.2020)

Assisted in Epic Charging Structure including charge testing, PRCT, charge tables and mapping. Updating Med Lists (EFY) for pricing and coding

Creating/Reviewing NDGs and testing Medications to Match for HBOC Billing

Assigned Revenue Codes, Charge Increments, ADS Coding, as well as charging for 340b and Medicare Waste.

Assisting in reviewing 7 location pricing for updating charging structures for billing and barcode med administration and preparation.

ROCHESTER REGIONAL HEALTH, ROCHESTER, NY

Senior Willow Consultant/Willow Billing Analyst (Jan. 2017 - Apr. 2017) /(Nov, 2018 – Mar 2019)

Participated in Go-live support completing Service Now Requests from design to production.

Completed build for 1 new hospital including Update DEPs/LPRs/PHRs/LEDs/OSQs/PRLs/ETX. This was a 2 person project with a successful Go-live and 2 week support.

Assisted on a daily basis completing Service Now tickets which included but not limited to updating training materials and “How to” documents for ease of the end user.

Worked with the Pharmacy Team creating material and training Dispense Prep, Checking and Tracking.

Assisted in creating files for TheraDoc reporting.

Created Pharmacy Department Dashboards.

Assisted in Epic Charging Structure including charge testing, PRCT, charge tables and mapping

Assigned Revenue Codes and Charge Increments as well as charging for 340b and Medicare Waste.

Assisted with updating medications for charging at different clinics/hospital locations from 1 ERX record..

LEIGH VALLEY MEDICAL CENTER, ALLENTOWN, PA

Inpatient Willow Analyst/Charge-Billing Specialist (Apr 2019 – Oct 2019)

Assisted in Epic Charging Structure including charge testing, PRCT, charge tables and mapping for an One Formulary/Med List

Update/Built Mapping Structure for 5 locations to covert to 1 Main Formulary

Assisted with 340b billing and charging

Assigned Revenue Codes and Charge Increments as well as charging for 340b and Medicare Waste.

Assisted with updating medications for charging at different clinics/hospital locations from 1 ERX record.

Provide knowledge sharing with permanent Willow team members

Support go-live cutover by monitoring error workqueue, and completing issue tickets with a less than 24 hour turn around

Participated in Go-live support completing Service Now Requests from design to production.

Provided hand-off documentation for Willow Staff, which included creating Tip Sheets with full details of how the build was done and how to maintain it.

ROCHESTER REGIONAL HEALTH, ROCHESTER, NY

Senior Willow Consultant/Willow Billing Analyst (Jan. 2017 - Apr. 2017) /(May 2018 - Oct 2018)

Participated in Go-live support completing Service Now Requests from design to production.

Completed build for 1 new hospital including Update DEPs/LPRs/PHRs/LEDs/OSQs/PRLs/ETX. This was a 2 person project with a successful Go-live and 2 week support.

Assisted on a daily basis completing Service Now tickets which included but not limited to updating training materials and “How to” documents for ease of the end user.

Worked with the Pharmacy Team creating material and training Dispense Prep, Checking and Tracking.

Assisted in creating files for TheraDoc reporting.

Created Pharmacy Department Dashboards.

Assisted in Epic Charging Structure including charge testing, PRCT, charge tables and mapping

Assigned Revenue Codes and Charge Increments as well as charging for 340b and Medicare Waste.

Assisted with updating medications for charging at different clinics/hospital locations from 1 ERX record..

ENLOE MEDICAL CENTER, CHICO, CA

Senior Willow Consultant /Instructional Design-Trainer (Feb. 2018- May 2018)

Participated in Go-live support completing Service Now Requests from design to production.

Assisted on a daily basis completing Service Now tickets which included but not limited to updating training materials and “How to” documents for ease of the end user.

Assisted in creating training material, PowerPoints, Exercise Manuals and Tip Sheets for training of pharmacy employees and Super Users for 2017 version

Worked with the Pharmacy creating material and training Dispense Prep, Checking and Tracking for Pharmacy Technicians and Pharmacists as well as created “Quick Tip Guides” on the Fly for pharmacy processes.

Reviewed and updated Programming Extensions (LPP) for barcode scanning, SmartLinks (HHS) and SmartText (ETX)

Created 300 Alternatives (LMA) working directly with a Pharmacist.

Assisted with updating medications for charging at different clinics/hospital locations from 1 ERX record.

Assisted in reviewing, correcting and completing Medication Charging and Billilng Workqueues.

MULTICARE MEDICAL CENTER, TACOMA, WA

Senior Epic Consultant (Oct. 2016-Jan. 2017) / (Dec 2017 - Feb 2018)

Reviewed and updated Programming Extensions (LPP) for barcode scanning, SmartLinks (HHS) and SmartText (ETX)

Updated and converted 130 labels to SmartText (ETX) format for 2015 upgrade for 3 hospital system and 2018 upgrade for 5 hospitals

Updated Pharmacy (PHR) records with the new Dispense Logic in 3 environments

Assisted in Epic 2015 upgrade /2018 upgrade

Update DEPs/LPRs/PHRs/LEDs for 15 pharmacies – Created Auto-Verify Pharmacies

Assisting in reviewing and programming medications for a new carousel.

Assisted with updating medications for charging at different clinics/hospital locations from 1 ERX record.

Working Service Now tickets in all fields of Epic Willow

RUSH UNIVERSITY MEDICAL CENTER, CHICAGO, IL

Senior Willow Consultant/Willow Billing Analyst (Apr. 2017- Dec. 2017)

Participated in Go-live support completing Service Now Requests from design to production.

Assisted on a daily basis completing Service Now tickets which included but not limited to updating training materials and “How to” documents for ease of the end user.

Worked with the Pharmacy Team creating material and training Dispense Prep, Checking and Tracking.

Assist and participate in 2017 upgrade go-live, working issue tickets as well as assisting with "side by side" support.

Completed reporting for Antimicrobial Stewardship and creating Pharmacy Departments Dashboards.

Assisted training “side by side” with Pharmacists personalizing Dashboards and Reports at Go-live.

Created “Quick Tip Guides” on the Fly for pharmacy processes.

Assisted with updating medications for charging at different clinics/hospital locations from 1 ERX record.

Assisted in reviewing, correcting and completing Medication Charging and Billilng Workqueues.

Created 135 SmartText Labels (ETX) for medications.

PEACE HEALTH MEDICAL CENTER, VANCOUVER, WA

Inpatient Willow Instructional Designer (July 2015- Oct. 2016)

Analyzed, designed and built 35 workflows for Inpatient Willow with a commitment to accuracy and quality for training purposes.

Created PowerPoint presentations and training curriculum including exercise booklets and Quick Start Guides for Pharmacists, Pharmacy Technicians and Pharmacy Management in Epic, 2012 & 2015.

Trained, managed and credentialed 6 Trainers.

Scheduled and lead training for 75 Super Users as well as 275 staff members and participated in 2012 Go-Live support. Worked as TSOC, completed trouble tickets, did at elbow support during Go-Live.

Worked with Mitosis Major and Minor for creating patients for training purposes. Updated and created detailed 85 Tip Sheets and 37 Quick Start Guides for Pharmacy personnel.

Assisted in training Medication Billing and Charging Workqueues

UNIVERSITY OF WASHINGTON MEDICAL CENTER, SEATTLE, WA

Ambulatory Willow Analyst (Apr. 2013- Mar. 2014)

Analyzed, built, and updated approximately 96 pharmacy Preference Lists (LPF) for all forms of medications dispensed from various outpatient clinic locations

Reviewed weekly eMAR error workqueue report for errors

Built and updated synopses for physicians

Updated system with proper medications for interaction flagging

Assigned to TSOC during go-live and provided elbow-to-elbow training, which included creating Tip Sheets and Quick Start Guides for staff

Assigning Revenue Codes and charge increments as well as charging for Willow Ambulatory as well as Willow Inpatient for 1 medication record.

STANFORD HOSPITAL & CLINICS, PALO ALTO, CA

Pyxis Analyst, IT Consultant (Jan. 2013- Mar. 2013) (July 2014-Sept 2014)

Develop, document, build and implement for Pyxis Upgrage 4000 & 5000 with the Epic Willow Program

Analyzed workflows, processes, designing and completed testing for over 75 departments including surgical, oncology departments using Pyxis for medication dispensing.

Worked with Pyxis to complete the migration/upgrades of the system mapping to the hospital/outpatient build.

Assigned Revenue Codes and Charge Increments for 340b and Medication Waste charging through Pyxis.

Knowledge sharing with permanent Willow team members; Go-live cutover tasks and support. Renown Health, Reno, NV

RENOWN MEDICAL CENTER, RENO, NV

Senior Business Analyst (July 2012- Jan. 2013)

Built within the Epic Willow application in HealthConnect 2010 for four hospitals

Advised and instructed on preparing the pharmacy for scanning of medications which included but was not limited to unit dose-all forms and preparing MedSelect (Medication Dispensing System)

Analyzed, built, and updated pharmacy SmartText labels for all forms of medications including IVPB, large volume, unit dose, TPN, syringes, irrigation, and discontinue

Updated location-specific InBasket billing and built Error Workqueue Reports

Updated After Visit Summary (AVS) and pharmacy reports

Created programing extensions (LPP) for barcode scanning and assisted in the pre and post implementation of medication barcode administration for Meaningful Use requirements for two locations

Assisted in developing a workflow for pharmacy’s daily process of checking in medication stock and validating barcode for billing accuracy

Assisted Willow IT Team with daily tasks and production updates as requested through AtTask tickets

Assigned to TSOC during go-live and provided elbow-to-elbow training, which included creating Tip Sheets and Quick Start Guides for staff

STANFORD MEDICAL CENTER, BEJIDA, MN,

Senior Ambulatory Site Support/Credential Trainer, IT Consultant (May - June 2012)

Provided Ambulatory go-live support/training for hospital outpatient departments

Developed and documented day-to-day clinic processes for flowsheets medication administration, immunizations, nursing documentation as well as provider’s documentation, after visit summaries, and assisted with the registration and check-in processes

Assigned to TSOC during go-live and provided elbow-to-elbow training, which included creating Tip Sheets and Quick Start Guides for staff for Ambulatory Clinics

LOMA LINDA UNIVERSITY MEDICAL CENTER, LOMA LINDA, CA

IT Consultant (Oct. 2012- Dec. 2012)

Developed, documented, implemented, and built for Pyxis upgrade 4000 with Willow application

Analyzed workflows, processes, design, and completed testing for surgical and oncology

Worked within Pyxis 4000 to complete migration and system upgrade to map to hospital and outpatient services build

Shared knowledge with permanent Willow team members

Supported go-live cutover and tasks and provided production support

Reviewed and analyzed Nova Notes for upgrade

Completed 340b build within medication (ERX) records

LEE MEMORIAL HOSPITAL, FORT MYERS, FL

IT Consultant/Inpatient Willow Instructional Designer (Aug. 2011- Oct. 2012)

Extensive Epic Willow specific development, document, implement and build within the Epic HealthConnect for 3 Hospitals.

Analyzed Medication Post Load Reports and applied necessary changes to records after First Data Bank medication updates; built/updated masterfiles – over 3,500 ERX (inpatient and ambulatory), programming extensions (LPP) for barcode scanning, built Care Areas (LED), over 300 Pharmacies (PHR) and Medication Lists (ECR); built Preference Medication Lists (LPF) for surgical and miscellaneous departments.

Worked within the Departments (DEP) to complete the Inpatient Hospital build.

Knowledge sharing with permanent Willow team members; go-live cutover tasks and support.

Provided Production Support, reviewed/analyzed Nova (Epic Release Notes) for upgrade.

Maintained the Billing Error Workqueue of outstanding errors from Pyxis Medications through the Interface from the number of outstanding tickets from one week to one day those numbers.

Assigning Revenue Codes and charge increments as well as charging for 340b and Medication Waste.

Assisted with updating medications for charging at different clinics/hospital locations from 1 ERX record.

Assisted in FDB loads and inventory build with all Willow related master files. Evaluate inventory report for usage of stock to determine necessary changes in purchasing.

KAISER PERMANENTE, PLEASANTON, CA

Senior Business Analyst/Principle Trainer (Mar. 1996 to Nov. 2006, Nov. 2008 to Aug 2011)

Created and developed training curriculum for the Epic-KPHC system which included processes and billing guidelines for Resolute Professional and Hospital Billing

Built and updated all test patients in Mitosis Major and Minor for training in 2010 and 2012 versions

Facilitated group training presentations and on-site facility support for 13 sites and approximately 450 employees

Created, documented, and implemented process for remediation of Ambulatory and Inpatient records

Worked directly with the guidance of senior leadership to validate and create policy and procedures for this process

Developed an extensive reviewing process for identifying fraudulent and incorrect documentation within a person’s record and suppressing that information to provide a clean record and stay within the guidelines provided by local county, state and federal regulations; included all aspects of a hospital and clinical record such as EKGs, lab, radiology, pharmacy, clinical notes, inpatient stays, emails, and billing

Built, validated, and billed for 340b for Northern California

Created and developed Epic Clarity reports for Professional and Hospital Billing

SUTTER HEALTH, MATHER, CA

Senior Business Application Coordinator (Nov 2006- Nov 2008)

Demonstrated extensive Willow specific build and maintenance for 15 hospitals

Gathered user requirements through emails and conference calls; assisted customers with identifying workflow, specification development, clinical documentation requirements, screen design, pre-implementation table and master file build including units, beds, providers, order sets, frequencies, formulary, allergies, immunizations, FYI, BPA, CPT, and ICD-10 codes, and testing

Trained system administrators

Provided go-live and post-live implementation support, triaged, and troubleshot system issues

Extracted ad-hoc reports from clinical database and delivered to customers in clear, user-friendly format using Excel, Word, or Access

Assumed multiple roles throughout the development, implementation, management, and on-going support of Sutter Health comprehensive clinical information systems

Updated technical documents and procedure manuals for accuracy

Conducted remote training of technical and clinical audiences using web seminar and NetMeeting technology

Programmed screen displays for flowsheets including vitals, MAR, labs, and patient tracking boards, reports, HL7 interfaces, data mapping, physiological monitors' data acquisition devices, printers, and drug formulary maintenance per defined specifications, managed configuration change requests

Confirmed/performed extensive Quality Assurance (QA) of changes prior to implementation on live UNIX environment, minimizing implementation delays

Reviewed product release notes

Managed the software upgrade project

Assisted clients in benchmark and software ROI analysis in the clinical documentation area

Performed functionality, QA and regression tests, contributing to timely software version releases

CREDENTIALS

PRUITT COLLEGE, WALNUT CREEK, CA

Medical Assistance Certification

WESTERN CAREER COLLEGE, HAYWARD, CA

Pharmacy Technician Certification

EPIC UNIVERSITY, MADISON, WI

Epic Training and Certification

Epic Willow Inpatient

Epic Medication Orders (Retired)

Epic Decision Support (Retired)

Epic Professional Billing for Clarity (Retired)

Epic Hospital Billing for Clarity (Retired)

Epic Willow Inventory (In Progress)

PERSONAL INFORMATION

1589 Misty Wood Drive

Roseville, CA 95747

510-***-****

adgxtd@r.postjobfree.com

35 YEARS IN THE HEALTHCARE INDUSTRY EXPERIENCE

15 years of Epic experience

10 years Instructing and Training

15 years of Management experience

40 years in the Healthcare

Industry

Meaningful Use

Omnicell

Pyxis

FDB Load

CPT

ICD-10

340b

Certified Pharmacy Technician

EPIC CERTIFICATIONS

Willow Inpatient (2020)

Willow Inventory (In progress)

Medication Orders (Retired)

Decision Support (Retired)

EPIC EXPERIENCE

Willow Inpatient

Willow Ambulatory

Willow Inventory

Beacon

Medication Orders

Cadence

Prelude

Resolute PB and HB

Integration

Testing

Mitosis Major and Minor

Go-live cutover/Upgrade

MST/TED Build

Antimicrobial Stewardship

Contact this candidate