Manager Project Coordinator

MIGUEL CONCEPCION

********@*****.*** / C: 703-***-****

COCOA BEACH, FLORIDA 32931

SUMMARY

Smart and resourceful Project Coordinator offering 10 years of experience in project management with over 20 years of IT experience. Successful working with customers to manage expectations and cultivate productive relationships. Hardworking, resourceful and dedicated to team successes.

SKILLS

PowerPoint presentations

Team coordination

Stakeholder relationship management

Schedule oversight

Report writing

Data entry

Scheduling and calendar management

File and data retrieval systems

Event coordination

Team management

Team building

Project organization

Process improvement

Administrative support

Relationship development

Problem resolution

Inventory management

Customer service

Planning and coordination

Organization

MS Office

Operational improvement

EXPERIENCE

Project Coordinator – Project Scheduler / NOVEL ENGINEERING INC - MELBOURNE, FL 07/2017 - 10/2020

Responsible for completing Cybersecurity Authority to Operate (CATO).

Facilitates customer and internal core team meetings.

Facilitate defect triage meeting where defects are reviewed and assigned to appropriate team for resolution.

Facilitate scrum of scrum meeting to get work status updates from scum masters and product owners.

Facilitate roadblock standup to review and identify potential risks to the current project.

Documenting and reporting status and issues.

Utilize Rally, Confluence to manage defects / user stories and backlogs.

Utilize, Confluence, GitHub, Power BI, Rally and CA Clarity PPM for ETC, Cost plan, NPI budget management and resource management.

Responsible for creating / managing change request – scope / cost / schedule Impact.

Assist in the definition of project scope and objectives, involving all relevant stakeholders.

Acquiring and coordinating necessary resources to meet project needs.

(SW Engineering).

Work with finance and sourcing to prepare budgets, financial reporting to business leadership (ACT vs ETC).

Managing communication throughout the team and stakeholders.

Oversee project procurement management, purchase orders.

Act as the point of contact and communicate project updates to all participants via weekly, monthly & quarterly reports.

Worked closely with the Project Manager to create a project plan (e.g.

Resource estimates, project schedule).

Create and maintain comprehensive project processes documentation, plans and weekly, monthly reporting, risk register.

Perform other related duties as assigned.

Highly proficient with MS Excel, Word, PowerPoint, Visio, MS Project, Clarity PPM,

Made significant contribution in the management of core team action items and document version control.

Collaborated with project team to develop and integrate the software release process with the quality assurance process to ensure that the software delivered to customer meets quality standards in the most efficient and timely manner.

Business Consultant / Project Coordinator / FIRST DATA MERCHANT SERVICES - COCOA BEACH, FL 06/2014 - 10/2016

Efficiently worked with existing and new small business owners in assessing business needs and recognizing proper solution toward continuous growth of their businesses.

Conducted project cost benefit analysis to determine cost-saving practices for business owners.

Presided over planning and execution of business solutions installation.

Assumed responsibility in performing user acceptance testing (UAT) to develop and improve software applications; collecting training materials for hardware and software solutions; and estimating project cost and duration.

Facilitated the training to business owners in using new business solutions.

Served as single point of contact in providing solutions on customer issues and follow up on any outstanding issues

Made significant contribution in the growth of several small businesses by allowing them in receiving all types of payments.

Offered effectual assistance to business owners in effectively and efficiently monitoring their inventory through suggestion of right product on their needs.

Contributed to several business owners in utilizing cloud strategy on their business to have 24/7 access in their business.

IT Project Manager / TRANSPORTATION SECURITY ADMINISTRATION / OFFICE OF INFORMATION TECHNOLOGY - ASHBURN, VA 11/2009 - 05/2014

Played a vital role in the management of software and hardware IT projects, from initiating to planning, executing, monitoring, and utilizing Project Management Institute's (PMIs) project management methodologies.

Directed and coordinated UAT on newly developed and enhanced software applications.

Oversaw change management plan for proper implementation of all approved change requests.

Produced risk management plan by collaboratively working with the Project Team in identifying risks.

Rendered effectual technical guidance to contractors and subcontractors on a daily basis.

Efficiently ensured proper creation of product within requirements parameter by conducting quality assurance.

Collaborated with subject-matter expert of Project Team to determine budget on specific projects through utilization of techniques, including bottom-up and analogous estimating.

Maintains active involvement in conducting procurement process, such as providing input and recommendations to the Source Selection Committee.

Utilized Microsoft Office Suite including Word, Excel, PowerPoint, and Visio to create presentation materials for stakeholders and facilitate project status meetings.

Provided oversight to the IT project of Federal Air Marshal Service (FAMS).

Acted as member of Project Management Office (PMO) Group, which comprised of seven employees and program manager

Led all IT projects, from initiation to closing, by successfully completing them within budget and schedule.

Closely interfaced with different government agencies to authorize them on application, as well as cultivated positive working relationships among federal, local and state law enforcement community, which prevented terrorists domestically and internationally.

IT Support Specialist / SCIENCE APPLICATIONS INTERNATIONAL CORPORATION - MCLEAN, VA 11/2003 - 10/2009

Single-handedly deployed, arranged, overhauled, and managed information technology systems in stand-alone and client-server environment.

Held full responsibility installing, configuring, repairing, and maintaining local area networks, as well as hardware and software of network services and storage networking devices and servers.

Demonstrated proficiency in integrating multiple information systems in networked environment, as well as analyzing and solving information system problems, which involved required hardware upgrades and repair to maintain mission capability.

Handled the installation and configuration of wireless hubs, routers, switches, various transmission media, and server hardware and software to ensure operation efficiency on the network Key Highlights:.

Garnered numerous recognitions from Operations, Intelligence and Security Business Unit (OISBU) and various clients for professionalism, commitment, and outstanding IT support to FAMS customers.

EDUCATION AND TRAINING

Villanova University - Villanova, PA 2016

Coursework in Project Management Master Certification

University of Phoenix - Tempe, AZ 2008

Bachelor of Science: Business Information System

CERTIFICATIONS

SAFe ScrumMaster 4.5 Certified,

March 2021 Scaled Agile Framework (SAFe) 4.5

CERTIFICATE ID: 208*****-****

SAFe Product Owner / Product Manager 4.5 Certified,

March 2021 Scaled Agile Framework (SAFe) 4.5

CERTIFICATE ID: 110*****-****

WEBSITES, PORTFOLIOS, PROFILES

www.linkedin.com/in/miguel-concepcion-386384160

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