Manager Health

408-***-**** adgxqs@r.postjobfree.com

Megan Duncan **29 Winter Oak Way, Antelope, CA 95843

Megan Duncan

Objective

Management, Information systems customer support and training, systems analysis, revenue cycle

Experience

2018-Current Cerner Roseville, CA Delivery Consultant

Responsible for the installation, training, testing and support of major computer applications.

Revenue cycle applications, Scheduling, Registration, and Charge Services

2015-2018 Adventist Health Roseville, CA

Application Support Analyst

Responsible for the installation, training, testing and support of major computer applications.

Revenue cycle applications

2013-2015 Adventist Health Roseville, CA

Support Center Analyst II

IT Support for Hospitals and Clinics

Business applications and clinical applications

Troubleshooting, investigating, resolving software and hardware problems

System access, provisioning

Training

2011-2013 Adventist Health

Senior Billing Specialist Roseville, CA

Billing, Collections, Cash Posting

Auditing

General Ledger

2010 – 2011 Placer Dermatology Roseville, CA

Billing Manager

EMR management, training and support

Posting all charges, payments

Collections

Revenue and reconciliation reporting

2000–2010 Carey Vision Medical Group San Jose, CA

Billing/ Credentialing Manager

EMR installation, training

Oversee all billing staff

Advising, training physicians and staff of coding changes and billing compliance

Credentialing providers

Updating contracts and billing fee slips

Daily revenue reporting, reconciliation

1998–2000 Interdent Santa Clara, CA

Senior Collections Specialist

Managing delinquent accounts

Set up payment plans

All AR follow up

Monthly financial reporting

1996–1998 Geeta Pirioznia, DDS Mountain View, CA

Office Manager

Staff supervision, administration and training

Oversee all functions of office, including AR and AP

Payroll processing and audit

1993–1996 Evergreen Dental Group San Jose, CA

Insurance Coordinator

Charge entry and payment posting, including paper and electronic billing

Estimating patient payments and set up of payment arrangements

Responsible for all AR follow up

Education

Certifications

Skills

1988–1992 Saint Francis High School

2009-2011 University of Phoenix, Associates Business Degree

2013-Present University of Phoenix, Bachelor’s Degree Health Administration

2016 Cerner Fundamentals

2015 Support Center Services and Work Environment

2015 Quality in a Support Center

2013 CASHA Home Health Coding

Microsoft Windows/Office

Cerner; Powerchart, RCI

AS400

Mysis

eprescribe

Personal computers data processing, printers

Citrix

WebEx

Heat

Customer Service

Outlook/Lync

Heat

Epic

.

Contact this candidate