Ahmad Hasan

adgxjv@r.postjobfree.com • 708-***-**** • 708-***-****(Home)

TECHNICAL SKILLS

Installation, configuration and upgrading PC hardware and Windows operating systems

Diagnosing and troubleshooting PC hardware, peripheral connections and Windows operating systems and drivers

Repairs on Apple iPhone (glass, battery, case, headphones, wires, and more)

Linux/ Unix, Windows 10/8/7, Windows Vista, Windows XP, MAC OS, Servers

Preventative maintenance for PC hardware and software

Help Desk Support

LAN, WAN, VPN,TCP/ IP, Firewalls, Routers, Wireless Network Security, Active Directory

Wireless Network Security

Connecting routers and setting up security

Microsoft Office Word, Excel, PowerPoint, and Access 2007/2010/2013

PC, Laptop, Printers, Routers, Modems, BIOS Set up

EXPERIENCE

Computer Integration Technician, Zones Inc, Carol Stream, IL 2015 – Present

Working on PC builds and configurations for rollouts for a National VAR.

Integrating different types of technology from mobile devices, laptops, desktops, servers and configuring them to customer specification

Adding hardware devices and peripherals including hard drives, memory, add on cards etc

Imaging hard drives and installing software

Working with multiple operating systems and multiple brands of computers

Consulting with different companies to set up computers, laptops, tablets, printers, servers, recipe printers, and machines

Information Technology Assistant, Chicago Fire Soccer, Bridgeview, IL 2013 - 2015

(Hired after internship from Sept 2013 – Dec 2013)

Set up telecom and data connections allowing employees seamless access

Ensured smooth operations by troubleshooting servers, networks, desktop hardware, printers and software issues

Contributed to successful event execution by providing pre-event set-up (technology needs, broadcast and internet connections, etc.), resolved technology needs and issues during the event

Provided employee support by setting up workstation and telecom needs

Assisted with the completion of projects supporting the execution plan of the IT Department

Lighting Technology, Rochester Institute of Technology, Rochester, NY 2012

Ensured events went as planned by operating lighting software and equipment

Prepared basic lighting design and field system analysis

Provided general support to lighting designers to ease their work load

Contributed creative input by developing concepts and designs for the production

EDUCATION

Rochester Institute of Technology, Rochester, NY May 2013

Associate in Occupational Studies, Information Technology