Rose Kapinga
Ruyterwacht
Goodwood
Cape Town
7460
Main Contact No.: +27-67-600*-***
Alternative Contact No.: +27-611******
English, French and Swahili
Email: adgxih@r.postjobfree.com
MY PERSONAL PROFILE
I am currently studying for a Bachelor of Commerce degree in Information Management at Damelin College, and I am also a graduate from Goodwood College. I perceive myself to be a trustworthy, reliable and outgoing individual who strives to give my utmost best at all times and accomplish objectives with excellence. I developed these character qualities when I was working as a customer care for a period of one year and as a hairdresser for two months. I am open to new ideas and am able to assimilate them.
SKILLS SUMMARY
Customer Service
File management
Detail oriented
Typing skills
Social media
Computer skills
Good communication skills
WORK EXPERIENCE
1.Big G Restaurant (Pty) Ltd t/a Panarottis Parow
Waitress
03 December 2019- March 2020
Reason for leaving : Closed down due to Covid19 lock down.
2.China Town
Customer care
November 2016 - December 2017
Responsibilities:
Welcomed customers and made them feel comfortable
Talked with customers in person in order to provide information about the product
Resolved customers' service issues by performing activities such as exchanging of merchandise
Assisted customers in making the right choice regarding a particular product/brand
Ensured that customers needs and wants were satisfied
Reason for leaving: To continue with my studies
3.Mitchu Salon
Assistant Hairdresser
October 2015 - December 2015
Responsibilities:
Sold weaves, braids and various other hair products
Washed and dried customers’ hair
Assisted in finishing braids of clients
Reason for leaving: To continue with my studies
VOLUNTEER EXPERIENCE
Goodwood College
Scripture sharing leader
September 2017 - September 2018
Responsibilities:
Convinced students to join the Scripture sharing group
Prayed for the school as a whole
Encouraged students
Reason for leaving: Matriculated
EDUCATION AND TRAINING
Damelin College
February 2019 - December 2021
Bachelor of Commerce Degree in Information Management (in progress)
The Zanokhanyo Network
September - October 2019
Work Readiness Certificate
Goodwood College
January - December 2018
National Senior Certificate
ACHIEVEMENTS
Academic Award-Accounting 2018
Certificate of service 2018
Matric Council and Prefect award-leadership 2018
Certificate of appreciation 2017
REFERENCES
References are available on request