Manager Engineer

William E. Hagood II

**** ****** **** **. ******, Texas 76247 254-***-**** *************@*****.***

Highlights & skills

System administration manager 4+ years

IT professional 14+ years

Developing procedures, policies, technical manuals, software guides, executive briefings/presentations

Virtualization: VMware ESX 3.x-5.x

Firewalls: CheckPoint, Palo Alto NG

Networking: Cisco IOS/NXOS

Scripting: VBScript, KixTart, BAT

Platforms: Windows Server 2000-2012R2, Suse SLES11-12

Database: SQL Server 2008-2014

Recent Projects

Deploy 45 Palo Alto Model PA to branch offices to support multiple internet links for failover purposes

Design and deploy a DR data center utilizing Cisco OTV, Zerto for replication, Pure storage, and Palo Alto firewalls for SVI management.

Helping to build the Security posture and documentation for the company with guidelines from PCI and NIST 800-171

Current working on using Palo Alto Firewalls to help reduce the amount of phishing campaigns seen within the company

Professional

Allied Electronics & Automation Fort Worth, TX November 2010 – present

Manager IS Infrastructure April 2017 – present

Vision and direction for infrastructure development to support the business

Oversee long-range strategy, direction, and execution of technology and business visions

Manage technology infrastructure for optimal performance

Direct and organize all IT-related projects

Plan, select and implement technology solutions to maximize user benefit

Supervise design and customization of systems and platforms to improve user experience

Create technology budget and ensure projects are delivered on-time and on-budget

Source and manage vendors and internal resources to support all aspects of technology

System Support Supervisor September 2013 – April 2017

Research, identify, test, and certify technology products required for infrastructure solutions

Participate in selection of infrastructure technologies and products

Define infrastructure standards for production/non-production environments with large-to-huge enterprise footprints

Architecting fault-tolerant, high-availability, and disaster recovery solutions for 24/7 uptime

Lead, mentor and guide IT professionals, direct and organize all projects

Build and maintain network and security infrastructure

System Engineer November 2010 – September 2013

Firewall design and functionality

Deploy, manage and monitor network and system infrastructure

Install, configure, test and maintain operating systems, application software and system management tools

Proactively ensure the highest levels of systems and infrastructure availability

Maintain security and redundancy strategies

Participate in the design of information and operational support systems

Provide 2nd- and 3rd-level support

Remington College, Inc. Instructor Fort Worth, TX July 2012 – October 2016

Manage the education of students in classes ranging from 3-15 students

Teach Microsoft desktop classes to prepare students for Windows 7/Server 2008 certificate exams

Led Cisco ICND I & II, career development and network security.

Omnicom Management Services Sr. Network Administrator Dallas, TX July 2007 – November 2010

Manage, build, and monitor Cisco network, approx. 75+ nodes

Build/maintain Microsoft Server environment

Heavily involved with Server environment from 2000/2003 to Server 2008

Build/upgrade existing VMWare environment from 3.5 to 4.0

Environment comprised of approx. 1,200 users, 75+ Cisco/Network nodes

Education

Master of Science, Managing Information Systems, 2007 Bachelor of Science, Computer Information Systems Network Design and Management, 2005 Tarleton State University

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